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Seems like we’ve got a bit of a software spat on our hands. Salesforce vs. Microsoft—Agent  vs. Copilot. In case you missed it, Marc Benioff has been throwing a few punches Microsoft’s way, taking aim at their AI assistant, Copilot. According to him, all that rebranding to “AI agents” just shows Microsoft’s in a bit of a scramble. Truth is, Microsoft’s shift might look like they’re playing catch-up, but let’s not be too quick to call it a panic move. Copilot’s no slouch. It's got its strengths, especially when it’s embedded across the Microsoft suite. Think Office, Teams, Excel—the whole nine yards. Sure, it may seem like they’re reacting to Salesforce’s playbook, but there’s something to be said about making your tools work seamlessly together, even if you’re a little late to the party. So, what’s the difference? Think of Agentforce as the go to gal or guy in sales meetings, CRM dashboards, and customer support queues. It’s built to handle the gritty, hands-on work of sales productivity, managing leads, members, customers, or constituents, and automating member or customer service. Copilot, on the other hand, is more of an all-rounder. It’s the assistant quietly running in the background, drafting your emails, pulling together data reports, and making sure your spreadsheets don’t turn into a labyrinth. Or flying the jet when you want to take a break. One’s specialized, the other’s versatile. And that’s not a bad thing. When two tech giants go head-to-head, we get innovation at full throttle. New features, faster improvements, and a little competition to keep the momentum going. So, whether you’re team Agentforce or team Copilot, it doesn’t matter much as long as the tools keep making life (and work) easier. My take? Don’t get too caught up in the drama. Enjoy the perks, use what works, and let the tech evolve. After all, competition is what keeps the industry on its toes. And if it means our AI assistants just keep getting better, I’d say that’s a win. Take Two? Many of our customers want a bit of help ideating and developing their first (or second) AI application that may or may not make use of Agents.  What are some of the use cases where you, as an Association, Nonprofit, or a For-Profit can benefit? * Content Creation * Customer Service and Routine Inquiry response (Agent self service) * Churn Prediction (Member renewal) * Gauging and Improving Member Engagement and Communication * Event Planning * Speaker Selection Process Analysis * Volunteer Engagement Please feel free to share other use cases that you are considering. Our team at Aptaria appreciates and is excited about the current opportunities and projects ahead, so think of us as your partner (or agent) that can help illuminate the way with you and ensure the experience is a worthy and productive one for you and your organization. #Salesforce #Microsoft #Aptaria #SalesforceCRM #TechforAssociations

Generative AI and chatbots are transforming marketing strategies and customer relationship management. The market size of generative AI alone is expected to reach $67 billion in 2024.    Microsoft Dynamics 365 Copilot is unleashing the digital wave in sales, services, development, security, and beyond. It is digitizing and transforming businesses by harnessing the power of AI to help them with:    📌 Content Creation 📌 Strengthening Strategies and Plans 📌 Accelerating Operations 📌 Optimizing and Customizing Communication    Delve into this blog to learn more about the intelligent and automated realm of Dynamics 365 Copilot: https://lnkd.in/dtAG2HR8 #dst #microsoft #dynamics365 #copilot #chatbot #implementation #contentcreation #artificialintelligence #digitaltransformation

The future of workplace productivity is here, but the question is—are you prepared to harness it? In our latest blog, we break down what it takes to integrate Microsoft 365 Copilot into your business. From setup to practical use cases, learn how to position your teams for success with this AI-powered tool that’s designed to transform how you work. Get ahead of the curve and ensure your organization is Copilot-ready. Read the full blog now! https://hubs.ly/Q02S3hb90 #Microsoft365 #Copilot #AI #BusinessGrowth #DigitalTransformation

Did you know that companies using automation tools experience a significant increase in productivity? 🔍 Are you already using Microsoft Copilot? If you haven't tried it yet, now is the perfect time to discover how it can transform your business! Here, we explain why Microsoft Copilot is an essential tool and how it can benefit your company. 𝟰 𝗞𝗲𝘆 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗼𝗳 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗖𝗼𝗽𝗶𝗹𝗼𝘁: ▫ 𝗦𝗶𝗺𝗽𝗹𝗶𝗳𝗶𝗲𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: It easily integrates into your systems, automating routine tasks and providing real-time assistance. Less manual work and more strategic focus! ▫ 𝗗𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: With advanced analytics, Copilot helps you make informed decisions. Turn your data into actions and stay ahead of the competition. ▫ 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Enhance team collaboration with intuitive features, whether in the office or remotely. Keep everyone aligned and in sync. ▫ 𝗧𝗶𝗺𝗲 𝘀𝗮𝘃𝗶𝗻𝗴𝘀: Copilot acts as your tireless personal assistant, allowing you to focus on what truly matters. 𝗧𝗵𝗲 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝗰𝗲 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗶𝗻𝗴 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 Personalization is key to maximizing the potential of Copilot. Every business is unique, and Copilot can be tailored specifically to your needs. This is where Nucleoo excels, helping you customize and optimize this powerful tool to perfectly align with your processes and goals. Ready to learn more? Don’t miss our full article, where we delve into these benefits and show you how to customize Microsoft Copilot for your business. 𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗵𝗲𝗿𝗲:   🔹 English: https://lnkd.in/e9SY4Zrf  🔸 Spanish: https://lnkd.in/eG2ZquTa Boost your business with Microsoft Copilot! #Productivity #Automation #MicrosoftCopilot #Innovation #Personalization #Nucleoo #Copilot #Microsoft #AI

Hope you are doing great this Tuesday. If you haven't yet heard, the 2024 Release Wave 2 plans for Microsoft Dynamics 365 & the Power Platform are available, showcasing a wealth of new features designed to enhance customer understanding and improve user experience. This release, spanning from October 2024 to March 2025, focuses on leveraging advanced AI and Microsoft Copilot technologies to boost productivity and streamline operations across various business applications. Key highlights include: * AI-powered insights for sales and customer service * Intelligent automation to enhance operational efficiency * Immersive user experiences that bridge the gap between data, insights, and individuals Discover how these innovations can help your organization operate more efficiently and adaptively. Dive into the full details here: Microsoft Blog #Microsoft #Dynamics365 #PowerPlatform #AI #DigitalTransformation #KPMGMBS Feel free to reach out if you have any questions or want to discuss how these updates can benefit your business!

🚀 Elevate your productivity with Microsoft Copilot in Dynamics 365 Business Central! 🌟 Harness the power of AI to streamline your business processes, automate routine tasks, and gain insightful data analysis. With Copilot, you can work smarter, not harder, and focus on what truly matters—driving your business forward. Discover how Microsoft Copilot in Dynamics 365 Business Central can transform your workday! #MicrosoftCopilot #Dynamics365 #BusinessCentral #Productivity #AI #WorkSmarter

Gemini Business brings the power of AI to your fingertips at an affordable price. ➡️ Draft killer content in Docs & Gmail with AI-powered assistance. ➡️ Automate tasks & analyse data effortlessly in Sheets. ➡️ Create stunning visuals in Slides that captivate your audience. ➡️ And much more! See how Gemini Business can transform your workplace without breaking the bank! #AIforall #affordableAI #businessinnovation #Devoteam

Gemini Business brings the power of AI to your fingertips at an affordable price. ➡️ Draft killer content in Docs & Gmail with AI-powered assistance. ➡️ Automate tasks & analyse data effortlessly in Sheets. ➡️ Create stunning visuals in Slides that captivate your audience. ➡️ And much more! See how Gemini Business can transform your workplace without breaking the bank! #AIforall #affordableAI #businessinnovation #Devoteam

Mastering Microsoft Dynamics 365 Copilot: Tips for Success Microsoft Dynamics 365 Copilot is quickly becoming one of the most exciting AI tools in the customer experience. Initially introduced by Microsoft in March 2023, this unique version of the Copilot AI assistant is specifically tuned to the needs of customer-facing teams. Part of a versatile collection of generative AI tools created by Microsoft for its comprehensive product portfolio, Copilot for Microsoft Dynamics is a genuinely transformational tool. Leveraging large language model technology, this offering brings the latest generative AI capabilities to Microsoft’s leading Customer Relationship Management and Enterprise Resource Planning solution. Copilot can help streamline customer service, sales, and business management tasks, increase workplace efficiency, and even reduce operational costs. Today, we’re sharing our top tips and insights on how to use Microsoft Dynamics 365 Copilot in your business. https://lnkd.in/g7pFXpyV

Gemini Business brings the power of AI to your fingertips at an affordable price. ➡️ Draft killer content in Docs & Gmail with AI-powered assistance. ➡️ Automate tasks & analyse data effortlessly in Sheets. ➡️ Create stunning visuals in Slides that captivate your audience. ➡️ And much more! See how Gemini Business can transform your workplace without breaking the bank! #AIforall #affordableAI #businessinnovation #Devoteam