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Global Health Executive | MBA in International Business | Digital Health & AI Innovator | High Reliability Evangelist with a passion for sharing global best practices in health delivery innovation and research
Absolutely amazing 1st day at #NGPX24!!! I so enjoyed discussing the power of unsolicited consumer feedback and leveraging PEP Health’s Patient Experience Platform to drive insights to transform care delivery. If you have not yet explored the power of this VoC solution, I highly recommend you check it out. The platform uses AI tools to process and analyze over 35M public comments across 350K healthcare locations in the USA daily! Thank you Mark Lomax and Julie KennedyOehlert for a wonderful panel experience☺️
A great first day at #NGPX24! Mark Lomax was joined on stage by Aloha McBride and Julie KennedyOehlert to discuss how healthcare organizations can use patient feedback and insights (also known as "data") to better understand what their patients actually think. We've been inspired and energized by the opportunity to learn from leaders across the healthcare landscape—sharing insights on what works, what doesn’t, and how we can play a meaningful role in improving patient care.
