#NGPX is nearly here! We're so excited to join this year’s incredible lineup of speakers bringing bold ideas and fresh innovation to patient experience. Our CEO Dr. Mark Lomax will be joined by Global Healthcare Strategist Aloha McBride, and Julie KennedyOehlert, Chief Experience & Brand Officer at ECU Health, for a lively fireside chat, exploring how unsolicited patient feedback completes the picture of patient experience. By tapping into this powerful source of insight, healthcare systems can understand what their patients actually think and build experiences where they feel truly seen and heard.
I am so looking forward to this!!! To any of my LinkedIn peeps - if you are attending please ping me - I would love to catch up! Thank you so much to PEP Health for inviting me to participate in this wonderful event!
Partnering to Improve the Experience of Healthcare
3wTerrific session Julie KennedyOehlert Mark Lomax and Aloha McBride - really enjoyed your insights and ideas about how we might disrupt the experience of healthcare… weaving data and information (especially feedback) into the context of operations to improve outcomes must be the next step change