Your customer service reps deal with a ton of different situations every day, and it’s crucial they know how to handle those calls. Our courses cover various scenarios, equipping your team with the skills to enhance customer satisfaction and drive your business forward. Moving to the next level isn’t about one big leap; it’s about the many steps you and your team take. Each step brings you closer to where you want to be, so get your team trained and watch the results happen. 💡 https://lnkd.in/enknaV-r
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Good day 👋 Empathy: The Key to Retaining Customers Empathy helps build strong, lasting relationships with customers by creating a sense of trust and understanding. This, in turn, can lead to increased customer satisfaction and a lower likelihood of customers taking their business elsewhere. According to Hubspot, the following are empathy phrases for customer service representatives: 👇🏻👇🏻👇🏻👇🏻
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⚡ Day 2: Speed Killer No. 2 - Mastering Customer Satisfaction through Systems of Excellence Are your customers thrilled with your service? If not, it’s time to refine your systems. Today, we’re focusing on how to build a team that’s aligned with clear standards of excellence, ensuring every interaction leaves your customers satisfied and eager to come back. 🎥 Watch 'Creating Systems of Excellence for Outstanding Customer Service' and elevate your business to the next level! https://lnkd.in/gVix268Z
⚡ PROBLEM 2: CUSTOMER SATISFACTION AND SYSTEMS OF EXCELLENCE
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Great customer service comes down to three simple steps: Repeat, Respond, and Resolve! 🔁🗣😊 By actively listening, showing empathy, and addressing concerns with a smile, you can elevate customer satisfaction to new heights. Ready to put the 3Rs into action? #CustomerServiceSkills #3RsOfSuccess #MorphAcademy #CustomerExperience
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“We know all too well about the grief of a bad customer service experience, that’s why we created Connectel” In 2008, Jens and Robin Leijon, two brothers from Uppsala, Sweden tried contacting customer service, only to find themselves stuck in unbearably long queues. Never knowing how long they would have to wait, and at times not receiving the help needed when they finally reached an agent. Frustration turned to distrust, damaging their view of those companies. This served as the catalyst for a visionary mission: to elevate the customer service industry by offering solutions that benefit both customers and businesses. From a belief that long-term success starts with customer satisfaction, Connectel was born.💙 Click here to read more about the journey towards increasing customer satisfaction: https://hubs.li/Q02tYNDs0
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Customer satisfaction measures how happy your customers are with your products or services. Learn what it takes to achieve customer satisfaction in this Zendesk guide: https://zdsk.co/4doFeUp
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Customer satisfaction measures how happy your customers are with your products or services. Learn what it takes to achieve customer satisfaction in this Zendesk guide: https://zdsk.co/4doFeUp
What is customer satisfaction? Definition + importance
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Customer satisfaction measures how happy your customers are with your products or services. Learn what it takes to achieve customer satisfaction in this Zendesk guide: https://zdsk.co/4doFeUp
What is customer satisfaction? Definition + importance
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Customer satisfaction measures how happy your customers are with your products or services. Learn what it takes to achieve customer satisfaction in this Zendesk guide: https://zdsk.co/4doFeUp
What is customer satisfaction? Definition + importance
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For Customer Service leaders, there are 8 factors that serve as the foundations of a customer-focused culture, which is at the heart of driving high levels of customer satisfaction. Download our free Guide to these 8 essential factors. https://lnkd.in/ehJsEPep
Eight essentials to improve customer satisfaction
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Practical Steps For Entrepreneurs - Week 38 Implement a customer feedback system to continuously improve your offerings. Feedback helps you understand what your customers like and dislike about your products or services, allowing you to make improvements that lead to higher customer satisfaction. www.geeksvillage.com
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