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Last week, we attended an inspiring day with the who’s who of hospitality at the MEWS Unfold conference held at the stunning Muziekgebouw in Amsterdam. A real highlight was the compelling keynote by MIT professor Dr. David Edelman who shared his insights into the current and future state of AI. Dr. Edelman emphasised how AI is revolutionising the hospitality sector, enhancing guest experiences, and improving operational efficiencies. His call to action was clear: “We must engage with AI and strive to develop fluency in this technology.” The discussions didn't stop there. Panellists explored how brands can stand out in today's competitive market and create memorable experiences for their guests. They shared success stories of brands that have scaled impressively while maintaining exceptional service quality by leveraging local culture and implementing sustainable practices. The transformative role of data analytics in personalizing guest experiences and real-time data and AI-driven insights was also covered, proving essential in boosting guest satisfaction and loyalty. It was great to hear our friends from Sircle Collection, Bob W., and The Social Hub all speaking. Overall, we were incredibly impressed by the calibre of speakers and the effort MEWS went to ensure no single-use plastics were used, offering a fully vegan/vegetarian menu. While Mews supports their customers in running efficient tech, we were also pleased to learn how much they are considering sustainability. It was a brilliant event and we can’t wait to return next year. #MEWSUnfold2024 #HospitalityInnovation #SustainableHospitality #AIInHospitality #DataAnalytics #TechTrends

The Future of Hospitality Technology: What Lies Ahead?... The hospitality industry—hotels and restaurants alike—has always been about creating memorable experiences, but the way we deliver those experiences is evolving faster than ever. Over the next 5 years, I see three key trends reshaping the landscape: 1. Hyper-Personalization: Whether it’s a hotel guest receiving room recommendations based on past stays or a diner enjoying a curated menu tailored to their preferences, personalization is key. With AI-driven insights, businesses can better understand and anticipate customer needs, creating more meaningful interactions. 2. AI-Powered Operations: Artificial intelligence is becoming a game-changer across hospitality. For restaurants, AI can optimize menu planning and ingredient usage, while hotels benefit from predictive analytics for occupancy and resource management. At HorecaFox, we’re already exploring AI capabilities to streamline operations and are excited about its potential to drive efficiency across both sectors. 3. Sustainability through Technology: From reducing food waste in restaurants with smarter inventory management to hotels adopting energy-efficient solutions, technology will play a critical role in advancing sustainability initiatives. Digital solutions are helping the industry move toward greener, more responsible practices. At HorecaFox, we’re proud to partner with hotels and restaurants in 15+ countries to help them embrace the future of hospitality. The possibilities are limitless, and we’re thrilled to play a role in shaping the next chapter of this industry. How do you see technology—especially AI—reshaping the hospitality industry? Let’s discuss your ideas and experiences! #FutureOfHospitality #RestaurantTech #HospitalityTech #Innovation #Horecafox #AIInHospitality

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Successful innovation management is not just a nice to have, it's essential to staying competitive. Especially with the plethora of IT systems in use and their interfaces, as well as new technologies such as AI entering the arena. Yet today, only one-third of hotel chains have established a structured innovation management process within their organization. Can your innovation management take your digital transformation to the next level? #h2c #h2cresearch #study #data #hotel #hospitality #artificialintelligence #hospitalitytechnology #digitalhospitality #hoteloperations #Technology #hoteltechstack #hoteltechnology #changehospitality #ITB

Moneesh Arora, CEO of Unifocus , and Glenn Haussman discuss the intersection of hospitality and technology during last week’s HITEC. They delve into the complexities of industry consolidation, the strategic selection of tech partnerships, and the importance of aligning technology with the core mission of providing exceptional guest experiences. Moneesh emphasizes the need for hoteliers to focus on a few key tech providers that integrate well, rather than getting lost in myriad options. They also explore the role of AI and machine learning in enhancing operations without losing sight of the human element that defines hospitality. Tune in for insights on making technology work for you, not against you, in the ever-evolving landscape of hospitality. #HITEC #HospitalityTech #GuestExperience #AIinHospitality #HotelIndustry

🚀 Did you know that adapting to tech advancements in the hospitality industry can be a game changer for your hotel’s bottom line? In the latest episode of the Hotel Moment podcast, Revinate's CEO Bryson Koehler dives deep into the importance of harnessing data effectively. 🎙️ He emphasizes that technology should simplify the complexities of data and amplify its potential to drive real results. Here are the key takeaways: - 🎯 Think Data-Driven: Today's hoteliers must operationalize data, transforming insights into action to improve guest experiences and their hotel's profitability. - 💡 Unified Platforms: By integrating various technologies, hotels can create a singular view of guest interactions, facilitating more effective marketing and service delivery. - AI Advancements: Embracing AI not only streamlines operations but also personalizes guest interactions, increasing guest satisfaction and direct bookings. Revinate is at the forefront of this revolution, providing hoteliers with a robust Customer Data Platform that makes these connected experiences possible. ✨ As Bryson stated, “We need partners who can help us transform data into valuable insights and direct bookings.” Are you ready to elevate your hotel’s operations with data intelligence? Let’s engage in the conversation! How is your property leveraging technology to boost efficiency? Share your thoughts below! 💬 #HotelTech #DataDriven #Revinate #DirectBookings Image source: Karen Stephens

Ever found yourself in the tech solution quest, trying to tick off all the boxes on your wish list? You're not alone. Roland Elter, of Maritim Hotelgesellschaft mbH, shared with us the initial struggles and exhaustive search for the right partner until they discovered Thynk became the beacon of innovation Maritim was waiting for, addressing not only their current challenges but also aligning with their vision for the future. Roland's first impression of Thynk's demo was nothing short of revelatory, “On the spot, we loved it. That was the beginning.”In the full case study, uncover how Maritim anticipates benefits like data-driven decision-making, streamlined back-office operations, boosted conversion ratios, and the ability to respond swiftly to market changes. Read the full story https://lnkd.in/dVmQxdPS Discover how to Re:Thynk hospitality. (https://lnkd.in/ePRbpHVt)

🙌 𝐄𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐍𝐞𝐰𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲! Future Hospitality Ventures has launched a cutting-edge AI-driven initiative set to transform the $300 billion hospitality market. This bold move is designed to leverage artificial intelligence to revolutionize guest experiences, operational efficiency, and customer engagement. The initiative will empower businesses in the hospitality sector to better anticipate customer needs, deliver personalized services, and streamline back-end processes. With AI at the forefront, Future Hospitality Ventures is paving the way for a more efficient, cost-effective, and customer-centric approach in an industry that thrives on personal connections and quality service. By integrating advanced technology into daily operations, businesses can not only improve profitability but also enhance guest satisfaction—meeting the expectations of today’s tech-savvy travelers. This strategic innovation aims to future-proof the hospitality market, ensuring businesses stay competitive and relevant in an ever-evolving digital landscape. Future Hospitality Ventures’ vision is to create smarter, more responsive environments where guests feel truly valued and connected. Don’t miss out on this AI-powered transformation. The future of hospitality is here, and it's driven by intelligence! 🚀 Read more here: https://lnkd.in/gszZXRV5 #HospitalityInnovation #NGTF #FutureOfHospitality #CustomerExperience #HospitalityTech #BusinessGrowth #AIRevolution

Do you want to learn about Hospitality Tech Trends for 2025? Profitroom is hosting a webinar on December 10th for UK hoteliers to stay ahead in a fast-evolving market 🙌 Join Profitroom's Patryk Luszcz, TRYBE's Amy Moore, Trust Payments's Travis Henry, and The Hotels Network's Ellie Claessens for an engaging sesson on optimising your tech stack, leveraging AI, refining booking journeys, and boosting direct bookings through innovative solutions 🔥 Want to know more about the webinar? 👀 https://lnkd.in/e7Az9m5D #TechWebinar #TravelTrends #HospitalityTrends

The more I dive into the fascinating world of hospitality innovation, from high-tech features to new trendy properties worldwide, the more I think we need to get the basics right. Sure, all the hype about futuristic real estate and robots is exciting, but let's not lose sight of the fundamental principles that underpin the essence of hospitality—the very reason we embarked on this journey in the first place. Many places could benefit from going back to basics. Let's nail the fundamentals from the start and take care of our core business. How about making "back to basics" the next big thing? Cheers to finding that sweet spot between innovation and genuine hospitality! #backtobasics #genuinehospitality #hospitalityexcellence #qualityandleadership #trainingexcellence