Phoenix Group’s Post

Understanding our customers’ needs and circumstances can help us to provide the right support, often when it matters most.   It’s really important that people don’t face barriers to financial products and services. Only a small number of customers who could benefit from additional support disclose their needs to us – so it’s clear we need to do more to better understand our customers and their behaviours towards disclosure.   This research will help us all in the industry better understand how to encourage disclosure, and at Nationwide Building Society we look forward to learning more about how to best support our customers.   Working together as an industry we can achieve more, and it’s been a pleasure to collaborate with Karen Stewart Kevin Silvester Andrew Burchell Jenny Cadman CXAD (Dip), CMgr MCMI and Vanessa Buehler and the whole team at Cowry Consulting on this important piece of research. You can read the report here http://spr.ly/6046vA9Yu https://lnkd.in/ettEvUCD

Excited to see this research go live! It’s been great representing Royal London while collaborating with Phoenix Group, Cowry Consulting, Just Group plc, RBC Brewin Dolphin, & Nationwide Building Society to understand how the financial services industry can better support consumers by encouraging open conversations about needs and vulnerabilities. You can find more details in the link below.

The UK financial industry has a crucial role to play in helping consumers build their financial resilience. This is especially important given that the FCA has identified nearly 1 in 2 UK adults showing signs of vulnerability and needing extra support. Over the past few months, we’ve collaborated with Phoenix Group, Nationwide Building Society, RBC Brewin Dolphin, Just Group plc, & Cowry Consulting to explore how we can better understand and support our customers’ needs. By considering how our customers’ experiences might differ across their financial products, this research aims to help every provider improve services and their customers’ outcomes. Find out more about the ‘Barriers to Disclosure’ report in Phoenix Group’s post below. 

We help people achieve a better later life – it’s our purpose and why Just exists. We’re very aware that many of our customers may need additional or different support at some point but, even when we open up the conversation, they do not always feel comfortable sharing that information with us. This research plays an important role in helping us understand what it is that stops customers telling us they may need extra help and highlights the value of firms working together with a common purpose to improve customer outcomes. Find out more about our ‘Barriers to Disclosure’ report here> http://spr.ly/6046vA9Yu RBC Brewin Dolphin, Cowry Consulting, Nationwide Building Society, Phoenix Group and Royal London #FinancialVulnerability

Commonwealth's Nick Maynard weighs in on the $1000 emergency savings provision and how it can benefit employees struggling with a financial emergency. Learn more in this article from U.S. News & World Report: https://lnkd.in/eFskJifp #FinancialSecurity #EmergencySavings #WealthBuilding

In today's unpredictable economic landscape, having a secure and reliable income stream is more crucial than ever. Protected income offers peace of mind and financial stability, allowing individuals to plan for the future with confidence. Discover the importance of protected income and how it can serve as a cornerstone for financial well-being in this latest article from Jason A. Brooks CFP, CPA/Vice President of Wealth. #FinancialPlanning #ProtectedIncome #WealthAdvisor #RetirementPlanning

Have you thought about how your assets will be distributed and protected when you die? Estate planning isn’t just about wealth—it’s about ensuring your loved ones are cared for according to your wishes. Here are 5 Smart Financial Practices to consider this National Financial Awareness Day: 1. Review and Update Your Estate Plan: Ensure your will, trusts, and beneficiary designations reflect your current wishes and life circumstances. 2. Maximize Retirement Contributions: Contribute up to the maximum allowed in retirement accounts like 401(k)s and IRAs to benefit from tax advantages and compound growth. 3. Create a Financial Safety Net: Build an emergency fund with 3-6 months of living expenses to safeguard against unexpected financial hardships. 4. Reduce Debt Strategically: First, focus on paying off high-interest debt, and then explore loan consolidation to lower interest rates and simplify payments. 5. Plan for Long-Term Care: Consider provisions in your estate plan for long-term care, such as setting up a trust or purchasing long-term care insurance. These practices will help you achieve greater financial security and protect your loved ones. To help implement these practices, contact us now for a free consultation. 📞 Call us at 816-601-1234 🌐 Online at www.completelawkc.com #CompleteLawKC #EstatePlanning #FinancialAwareness #LegacyPlanning #WealthManagement #SecureYourFuture #Legacy #FamilyFirst #LegacyProtection #PeaceOfMind

Pension Bridge The Annual – Are you joining us? https://lnkd.in/eAwjMX8J This April we are giving you the chance to be in the same room as some of the leading CIO’s in the United States and the opportunity to ask questions freely under Chatham House Rules. With 3 weeks to go you still have time to register - https://lnkd.in/eAwjMX8J Michael Shackelford, CFA, John D. Skjervem, CFA, Joe Aguilar, Steve Davis, CFA, CAIA, Elmer Huh, Farouki Majeed, CFA #CIO #PBTheAnnual #WithIntelligence

Learn how Athene has partnered with companies to help preserve retirees’ #financial futures without cutting a single benefit. Watch the video and view the case study for details. https://lnkd.in/ez9ujSb9