The Importance of Consistent Care Navigation in General Practice Care navigation is a vital component of modern General Practice, helping patients access the right services, the right clinician, and at the right time. It streamlines processes and ensures better health outcomes. Stay tuned for more insights on how to achieve consistent care navigation and how it can transform your Practice and patient care!
Max Gattlin
6mo
I’ll give you a call Monday Paul. Long overdue and some exciting bits to discuss around this.
Greg Cantori
6mo
Would love to learn more about your concept for best practices as we look for a wholistic circle of care here in Maryland USA that includes shopping, home maintenance and repair and home safety and accessibility modifications
Clinical Director @ Mercian PCN. Digital transformation and AI in healthcare
6moWe need a consistent and appropriate care navigation into “NHS”. What looks good for hospitals- i.e. “see your GP for expedite appt, blood test etc” is bad for GP’s and “sorry no appointments- go to A&E” is bad for hospitals. We need a smooth care navigation for NHS including direction to appropriate services via appropriate method- online consultation /app/ interactive voice response or a friendly voice on phone. Avoiding friction at the entry point ( including ability to politely redirect inappropriate requests) could improve throughput of the system and reduce patient frustration and clinician burnout. Digital transformation of healthcare and careful use of AI can help in this direction.