🎯 I’ve just completed the "Quality Standards in Customer Service" course 🎓 This course deepened my understanding of delivering exceptional customer experiences and maintaining high service standards. Key learnings: 🎯 ✅ Defining quality in customer service. ✅ Identifying customer expectations. ✅ Quality standards for individuals. ✅ Measuring and scoring individual performance. ✅ Quality standards for the organization. ✅ Establishing key performance indicators (KPIs). #learning #customerservice #qualitystandards #professionaldevelopment #Linkedinlearning #growthmindset
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Just completed the "Customer Service Foundations" course by Madecraft and Jeff Toister! 🎓 This insightful program reinforced the role of customer service in today's business landscape. Key takeaways include: * Strategies for building strong customer relationships * Techniques for effective communication across various channels * Methods to handle challenging situations with professionalism I'm excited to apply these skills to enhance customer experiences in my role. Have you taken any customer service courses recently? What was your most valuable lesson? Let's discuss in the comments! #CustomerService #ProfessionalDevelopment #ContinuousLearning
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Just finished the course “Customer Service Foundations” by Madecraft and Jeff Toister! "Excited to announce that I've successfully completed my Customer Service Foundation certification! 🎓 This course has sharpened my skills in delivering exceptional service, improving communication, and building stronger customer relationships. Looking forward to applying these new insights and continuing my journey in providing outstanding customer experiences. #ProfessionalDevelopment #CustomerServiceExcellence #Certified #ContinuousImprovement"
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“Happy Quality Month” It’s time to reflect that are we giving importance of Quality in a way of life. This year theme for World Quality Week 11-15 Nov’2024 is "Quality: from compliance to performance". The theme encourages companies to use quality principles to go beyond meeting mere regulations and standards. It also highlights how quality management can enables organizations: Drive innovation, Improve operational performance, Increase customer satisfaction, get new business and Navigate complex risks to improve top and bottom line🤝👍
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"I'm thrilled to announce that I've earned my Customer Service Skill Certificate! This achievement reflects my dedication to providing top-notch service and ensuring customer satisfaction. Key takeaways from my training include: - Enhancing customer relationships - Handling Difficult Customers - Resolving conflicts effectively - Delivering personalized solutions I'm eager to apply my expertise to drive business growth and customer loyalty. Let's connect and explore opportunities to elevate customer experiences! #CustomerService #Certification #CustomerExperience #SkillsDevelopment #CareerGrowth #CustomerSupport #ServiceExcellence"
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Did you know that Blue Screen has been ISO 9001 certified for over 3 years now? 💪🏆 It's more than just a badge. It's a commitment to excellence in customer satisfaction and operational processes. It assures that we operate with clearly defined processes across all key areas and consistently deliver high-quality products and services in a culture of continuous improvement. 🔄 Count on our high-quality standards in your digital transformation journey: https://bluescreen.pt/ #ISO9001 #QualityManagement #CustomerSatisfaction #ContinuousImprovement
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Ever wondered how top businesses maintain such high standards across their operations? It’s all about having a robust Quality Management System (QMS). These systems aren't just about ticking boxes—they're about building a culture that values quality and consistency, which in turn drives customer satisfaction and operational excellence. If you're curious about how this can work for your business, I'm here to share insights and experiences. #QualityManagement #BusinessExcellence
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Earn your Lean Six Sigma Certificate! Reduce waste, boost profitability, and enhance customer satisfaction with this data-driven approach. Gain essential skills for effective management and organizational efficiency. Enroll now to excel in any industry! https://ow.ly/gaCz50Rt9tP #LeanSixSigma #Certification #Efficiency
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Do you like this… "Happy Customers, Happy Business. Did you know that Positive Customer Service Ensures Unparalleled Satisfaction? Think about it. Positive customer service leads to happier customers, which in turn fosters brand loyalty and increases repeat business. Happy customers are more likely to leave positive reviews and refer others, boosting your reputation and attracting new clients. When your customer service shines you boost your brand's reputation and trustworthiness! When you go beyond transactions you can forge lasting relationships with personalized customer care! Every time, showcase the value of personalized customer care, illustrating how your team goes above and beyond to understand individual needs and preferences. Create an experience that allows for an increase in sales and revenue. Master the SALE Academy is an e-learning experience in mastering customer service while benefitting from the impact. Check out our upcoming course experiences. Visit https://lnkd.in/eSuEJ-E8 #customerservicetraning #culturechange #excellentservice #customerservice
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Do you like this… "Happy Customers, Happy Business. Did you know that Positive Customer Service Ensures Unparalleled Satisfaction? Think about it. Positive customer service leads to happier customers, which in turn fosters brand loyalty and increases repeat business. Happy customers are more likely to leave positive reviews and refer others, boosting your reputation and attracting new clients. When your customer service shines you boost your brand's reputation and trustworthiness! When you go beyond transactions you can forge lasting relationships with personalized customer care! Every time, showcase the value of personalized customer care, illustrating how your team goes above and beyond to understand individual needs and preferences. Create an experience that allows for an increase in sales and revenue. Master the SALE Academy is an e-learning experience in mastering customer service while benefitting from the impact. Check out our upcoming course experiences. Visit https://lnkd.in/eSuEJ-E8 #customerservicetraning #culturechange #excellentservice #customerservice
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Do you like this… "Happy Customers, Happy Business. Did you know that Positive Customer Service Ensures Unparalleled Satisfaction? Think about it. Positive customer service leads to happier customers, which in turn fosters brand loyalty and increases repeat business. Happy customers are more likely to leave positive reviews and refer others, boosting your reputation and attracting new clients. When your customer service shines you boost your brand's reputation and trustworthiness! When you go beyond transactions you can forge lasting relationships with personalized customer care! Every time, showcase the value of personalized customer care, illustrating how your team goes above and beyond to understand individual needs and preferences. Create an experience that allows for an increase in sales and revenue. Master the SALE Academy is an e-learning experience in mastering customer service while benefitting from the impact. Check out our upcoming course experiences. Visit https://lnkd.in/eSuEJ-E8 #customerservicetraning #culturechange #excellentservice #customerservice
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