🤌 I love a good plot twist, and I love it even more when your audience inadvertently helps you stick the landing.
I was recently asked to design and lead a workshop on innovation for the most senior leadership level in a prominent NGO.
After an engaging round of Fiero!, Press Start Studios' entrepreneurship card game, I finished the first half of the workshop with an introduction to design thinking, and used Airbnb's 11-star framework to talk about ideation and blue-sky thinking.
One of the participants raised his hand: "Sorry, but I have some thoughts on design thinking and its lack of consideration for societal issues and systemic impact", before launching into a passionate monologue on how, in recent years, the boom in short-term housing rentals has, directly or indirectly, caused ripple effects in housing prices, real estate availability, and other macro trends.
The rest of the room looked at me apprehensively: He was basically tearing my presentation apart by denouncing the entirety of what I had said!
So it must've been strange for them to see that I had a smile on my face the entire time 😉
Because while I hadn't anticipated a passionate response to the first half of my workshop, I had actually designed my talk based on that exact same starting point.
With all the chaos going on in the world and the ever-increasing need to place equity, empathy and leadership at the core of our systems, I had decided to use a recent article from Fast Company on Ideo's recent layoffs, and another from MIT Technology Review on the need for a makeover for design thinking (links in comment), as the crux of my presentation.
Fiero! and the subsequent debrief were intended to provide shared language and foundation across our participants, many of whom were new to design concepts, before we could actually build towards a meaningful discussion on systems thinking and futures thinking, as important additions to design thinking.
So this participant's monologue, which he'd thought would disrupt my content and flow, actually became the perfect segue into discussing the importance of systems, relationships, trends, patterns and scenarios, beyond just users and ideas.
The rest of the session was a breeze, because we'd set it up so perfectly. And it was also, inadvertently, titled so perfectly: "The Future of Innovation" was a call to action to consider systems, equity and justice, and not just moving fast and breaking things.
I'll let you in on a little secret: Not only was I smiling while he was talking, but I had chills down my spine, because I saw his passion, and I knew that we had nailed the landing 🛬
Mission accomplished, and missions activated 👊
#playlearngrow #pressstarttobegin
--Passionate English tutor for young learners | 8 years of experience
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