Q Underwriting’s Post

• Can you share a fun fact that your colleagues might not know about you? I have up to 9 dogs from the local rescue at my house every day to get them out of their kennels, and I take care of my two granddaughters' and my Grandma who is 101 1/2. • What’s your favorite memory from your time working at RMX? I think my favorite memories were during Christmas, especially when we did the white elephant game. • What's your go-to karaoke song? I don’t do karaoke, but I sing a lot of what I say; I can turn almost any conversation into an 80’s song. • What’s your favorite holiday and why? Christmas, everyone becomes nice for at least two weeks. • How has the industry changed during your time at RMX? We've transitioned away from paper, making the billing process more efficient, road safety has improved, and advancements in technology now help us better track our trucks.

Here are some icebreakers to try out this week! Holiday and party edition 🎉 : 1. What’s your favorite holiday? 2. What’s the best party theme you’ve seen? 3. Do you like celebrating your birthday or do you like to keep it quiet? 4. Do you like to spend New Years sleeping or watching the countdown? 5. Did you ever celebrate Pi day (3.14) in math class? If you love a good icebreaker, you might want to hear about my card game for consultants, Let's Circle Back! It's coming this summer, and you can sign up to know when it launches. P.S. I'm also figuring out how to set up a grand opening sale, because who doesn't like a deal? :) https://lnkd.in/etqZNJEX

And just like that, I blinked, and Q2 has started rolling in... I guess time flies when you are having fun! Bookings for May are open now and last spots for April are available. Do you want to see if KLARENCE.Collective. can help you? Send me a message, and we can set it up! For me, these get-to-know-each-other calls are very important! I want to ensure I can deliver a personal plan/roadmap for you and see if our visions match. And of course, some good tea or coffee is a must! #influencemarketing #klarence

Prime Day is just around the corner, so check out some of our top tips for a successful Prime Day! 🚀

2024 - Blink, and you'd miss it! Before we sign off for a well deserved Christmas break, we've shared our thoughts on the year it's been, including some valuable lessons learned from our Managing Director, Mera Mann. Read it here: https://lnkd.in/emwnCUsy

Celebrate Smart & Save Big This July 4th! Fireworks, family, and fun! But don't let celebrating America's birthday blow your budget. Here are two easy ways to save: 1. Plan Potluck Perfection: Skip the expensive cookout and gather friends and family for a potluck. Assign dishes to keep costs down and enjoy a variety of delicious food. 2. Free Fun!  Look for free community events like parades, concerts, or fireworks displays. Pack a picnic basket and make a day of it! Bonus Tip: Take advantage of summer sales and stock up on snacks and drinks before the holiday rush. #SmartSavings Member FDIC

Everything will soon be alright

Scarlet ➡️ Fire Help ➡️ Slip ➡️ Frank China ➡️ Rider Estimated ➡️ Eyes Sugar Mag ➡️ Sunshine Daydream No, these are not words from today’s NYT Connections game. These are abbreviations of Grateful Dead song titles & they’re written as a “taper” (a Grateful Dead audience member who was taping the concert) would write them to show that one song seamlessly transitioned into the next song, without the band skipping a beat. These common pairings became fan favorites. When you heard the first few notes of Scarlet Begonias you often knew that Fire on the Mountain would soon follow (same with my Dad’s favorite, China Cat Sunflower into I Know You Rider). The Grateful Dead were known for delivering a unique show each & every time they took the stage, & throughout the concert they gave Deadheads (fans of the Grateful Dead) clear expectations for what’s coming next. When I work with organizations, I help them: 🎸Determine the way they want their customers to feel at the end of an interaction (so we can reverse engineer every step of the experience) 🎸Identify the specific phases of their customers’ experience 🎸Develop verbal/systematic clues so their customers know they’re moving to the next phase of their experience 🎸Pinpoint the make-or-break moment in their customers’ experience – ensuring we’ve developed systems & techniques to delight customers each & every time 🎸Build a culture of customer experience – bringing in team members across the company to lend their voice to the work The outcome of these actions helps organizations set the right expectations for their customers. Helping customers feel: 💕 valued 🤝 taken care of 🥰 treasured This makes customers more likely to become loyal & return. 💰 (just like the Deadheads ☮️) (Pic: My Dad & me at the Fare Thee Well show at Soldier Field, Chicago July 2015)

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🍾 Pop the champagne now 🥂 Time to celebrate hitting all your New Year’s resolutions!!! Or maybe not? Your good intentions from the start of the year? A couple of them are still limping along. But nowhere near where you wanted to be by now. Most of them… well they slowly slipped off the radar. A bit of a struggle to remember what they were. And honestly, you don’t want to remember and feel the disappointment. Festive season’s looming. Calendar filling fast - school plays, party invites, hours of buying/wrapping pressies. Even projects that made it this far, progress will grind to a halt. 2025 holds out the promise of a fresh start. But a little niggly voice inside says ‘yeah, right. I’ve heard that before.’ Thinking back to previous New Year's Resolutions. And then lists out all the evidence of you not following through in the past. BUT... ... what if ... what if 2025 really was the year it was different? ... what if you and I sat down NOW. ... mapped out a plan to make your New Year's Resolutions happen in 2025? Sounds good, right. I've opened up my schedule for 3 days next week: 25, 27 & 28 November. FREE 60 minute Resolutions Roadmap calls. Limited slots available. 1st come, 1st served. Link in the comments.