We worked with a top brand to uncover and reduce customer complaints by 15% while increasing upsells by 35%. RBG digs deep to identify and optimize the customer experience. Curious how we did it? Send us a message to set up some time to chat.
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The effect of customer interaction with the brand as an antecedent of customer loyalty: analysis of three cognitive, emotional and behavioral approaches https://lnkd.in/d-CPWf7e
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SARA is transforming the way USCIS assists the public. With increases in user satisfaction rate and conversation completion rate, as well as a decrease in “Not Useful” articles, SARA is revolutionizing customer interactions. Discover how SARA is making customer service more efficient than ever: https://lnkd.in/esufgYrk
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Log10 AutoFeedback incorporates customer service agents' edits to deliver AI-generated responses that are more closely matched to the voice of individual agents. That means increased accuracy, better customer experiences, and shorter handling times across the whole system. See it in action below 👇
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Want to build stronger customer relationships? Our infographic outlines the six essential pillars of an exceptional customer experience. Get ready to boost customer loyalty and drive business growth. #CustomerExperience #CustomerLoyalty #BusinessGrowth #CXStrategy #CustomerEngagement #BrandLoyalty #CustomerSatisfaction #BusinessSuccess #CustomerSupport #CXTips #EplanetGlobal
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The BFCM season can be chaotic, but our client successfully navigated the surge in customer inquiries with our support.🚀 Learn how we optimized their customer service operations and improved key performance metrics here 📈 → https://hubs.li/Q02PHKxn0 #CustomerExperience #BFCM #EcommerceSuccess #CustomerSupport #Horatio #BusinessGrowth
Learn how our strategies helped this brand navigate the BFCM rush and strengthen their customer loyalty. 💪→ https://hubs.li/Q02PHKxn0 With our expert support, our client turned a surge in customer inquiries into a seamless, satisfaction-driven experience. ✨ #CustomerExperience #BFCM #EcommerceSuccess #CustomerSupport #Horatio #BusinessGrowth
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#Embeddedfinance is revolutionizing how brands diversify revenue and enhance customer satisfaction. High consumer demand and easy integration make it a must for forward-thinking companies. Learn how your brand can leverage these opportunities. https://bit.ly/3Rs890D
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#EmbeddedFinance is revolutionizing how brands diversify revenue and enhance customer satisfaction. High consumer demand and easy integration make it a must for forward-thinking companies. Learn how your brand can leverage these opportunities: https://bit.ly/3Rs890D
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7 reasons the real customer journey starts after purchase. https://hubs.la/Q02ZhbJy0
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Providing an exceptional customer experience is key to driving customer loyalty and growth. Check out our blog for insights and best practices on measuring #customer #experience and meeting evolving customer expectations. https://hubs.ly/Q02P5vgk0
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