Rebox HR ®’s Post

Back by popular demand... Wednesday Whine! Technology businesses over promising and under delivering! Stop it. All business owners have been here at some point... wowed by the sales person in front of us. Then reality hits... customer service is shockingly poor, the project has taken double the time to implement (you're paying for the extra days btw), it's probably the wrong solution (you're paying for the project to be changed btw) and they don't know what to do. (apparently it's hard luck btw). And then the boss won't talk to you. And you are stuck with them, even if they did a bad job until 2068. Before someone tells me there are brilliant companies out there, and we all make mistakes ....yes, yes, yes I know that but... I am seeing more and more businesses in this situation and Southern Solutions UK LTD are helping them rectify the mistakes of others. Businesses deserve better than empty promises. It’s time for companies to walk the talk and deliver. A few tips; ➡ Check that they have delivered whatever you are asking for, to a company your size before, and speak to that company (or more) direct for testimonial. ➡ Check their company out and do your due diligence. ➡ Do not worry about getting a second opinion or advice even if you are in contract with a technology company. Or just call me and the Southern Solutions UK LTD team. Rant over, as you were. #rant #wednesdaywhine #morethanit

💸 Always carry small bills 💸 As an independent consultant: 🎁 Your service is your product. 🔧 Your expertise is your tool. 💸 And your insights are your currency. Similar to carrying small bills on a trip abroad for buses, bellhops, and housekeepers, your insights will ‘buy’ your invitation into conversations, deals, and projects as you build your practice. Drop a few unique insights, you nurture your leads. Drop a few more insights, you get a first meeting. A few more insights and you’re down the sales path. A few more insights and perhaps you close the deal. During a project, you’re both deploying and generating insights based on the work you do with your client. You can then add those new insights to your stack of small bills, ready to be used on your next trip. And the loop continues. **Written from a parallel, pre-cashless universe #independentconsultant #solopreneur #intellectualproperty

As you may have realised, we're a little obsessed with Operational Efficiency here at Pay As You Go COO. It's because we like that works and we've seen first hand how key an efficient operating model is to your success. Our (free) ⭐️ 28 Days To Operational Efficiency ⭐️ (free) email course (which is free) is ready and waiting to drop into your inbox just after 9am each Monday for 4 weeks. Here’s what you can expect: Each Monday, we'll send you a challenge for the week. These will be small, impactful tactics that you can adopt to help your business move closer to efficiency. There’ll be a few things to read, some frameworks to review, and a couple of actions to take across the 4 weeks. You'll learn how to make Problem Statement improvements to increase customer engagement, motivate yourself when things are getting tough, more accurately size your market to increase your Sales & Marketing ROI, and how to write such a precise strategy that you can't help but hit your goals. Sign up here (for free) and learn how to avoid the worst errors that cause 62% of new businesses to fail in their first few years. We're on a mission to make your entrepreneurial dreams a reality. And, bonus, we'll do it in a really clear, calm, and concise way. 🔗 https://buff.ly/3uxkx7z Liked this post and want to see more? ➕ Hit follow to get our updates in your feed

𝗙𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗯𝗹𝗲𝗺𝘀 (𝗔𝗻𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀) 🚀 1. 𝗙𝗶𝗻𝗱𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗜𝗱𝗲𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 🕵️♂️ - 𝗦𝘁𝗮𝗿𝘁: Serve anyone who pays. - 𝗚𝗿𝗼𝘄: Analyze past clients for profitability and ease of service. - 𝗔𝗰𝘁𝗶𝗼𝗻: Focus only on ideal customers for simplicity and profit. 2. Pricing & Pay 💸 - 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: Undercharging and overpaying staff. - 𝗙𝗶𝘅: Price your value right and adjust pay structures for sustainability, even if it's tough. 3. Avoid Overexpansion 🚫 - 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: Growing too fast, causing chaos. - 𝗙𝗶𝘅: Perfect your core business first. Quality over quantity. 4. Stay Focused 🎯 - 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: New opportunities distract you. - 𝗙𝗶𝘅: Stick to one project. Say no to distractions for long-term success. Bonus: Build a Sustainable Model 🔄 - 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: Relying on one-time sales. - 𝗙𝗶𝘅: Create repeat purchase models or subscription services. 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀 📝 - Know your ideal customers. - Adjust pricing and pay right. - Perfect your core before expanding. - Stay focused. 𝗦𝗵𝗼𝗿𝘁-𝘁𝗲𝗿𝗺 𝗽𝗮𝗶𝗻, 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗴𝗮𝗶𝗻. Repost if you found this helpful! ♻️

As you may have realised, we're a little obsessed with Operational Efficiency here at Pay As You Go COO. It's because we like that works and we've seen first hand how key it is to your success. Our (free) ⭐️ 28 Days To Operational Efficiency ⭐️ (free) email course (which is free) is ready and waiting to drop into your inbox just after 9am each Monday for 4 weeks. Here’s what you can expect: Each Monday, we'll send you a challenge for the week. These will be small, impactful tactics that you can adopt to help your business move closer to efficiency. There’ll be a few things to read, some frameworks to review, and a couple of actions to take across the 4 weeks. You'll learn how to make Problem Statement improvements to increase customer engagement, motivate yourself when things are getting tough, more accurately size your market to increase your Sales & Marketing ROI, and how to write such a precise strategy that you can't help but hit your goals. Sign up here (for free) and learn how to avoid the worst errors that cause 62% of new businesses to fail in their first few years. We're on a mission to make your entrepreneurial dreams a reality. And, bonus, we'll do it in a really clear, calm, and concise way. 🔗 https://buff.ly/3uxkx7z Liked this post and want to see more? ➕ Hit follow to get our updates in your feed

I have seen service providers charge differently.   You could pay double what others pay nearby.  I have watched this happen many times.   Some companies guess how much you can afford.  They put profit above your trust. ✅ You must be careful.   ✅  You must not rush your decision.   ✅  Check their background.   ✅  Speak with their current clients.   ✅  Compare more than one company. • Ask for written cost details   • Request honest feedback from users   • Review their stability and history   • Confirm what they include in the fee You deserve a fair price.   You deserve consistent quality.   Do not let anyone trick you. I share this because I've seen it happen first hand    Stay informed.   You control the choice.   Make the right one! PS. If you need any advice drop me a message --------- ♻️ Repost this and help your network. 📑 Follow me Aidan Dickenson 📰 Subscribe to my newsletter 🔔 Ring the bell on my profile ---------

70% of my clients are retaining customers. Here are a few tips and tricks I followed in my career Everyone says to make your clients happy because they are the boss. But I said, make your client like a friend. Strategies I followed: ➡️ Understand their needs properly. ➡️ Providing excellent customer support. ➡️ Delivering quality services. ➡️ Always be transparent. ➡️ Doing follow-up regularly. ➡️ Offering perks, discounts, or free service. They aren't that hard, right? Benefits that I've got: ➡️ Increased client retention. ➡️ Word-of-mouth referrals. ➡️ Enhanced Reputation. ➡️ Higher Employee Morale. ➡️ Reduced Business Risks. ➡️Financial Upsides The happiness of clients directly influences my business's success. It not only promotes an image brand but also increases sales. What method do you apply? Let me know in comments. #ClientRetention, #CustomerSuccess, #BusinessTips, #ClientRelationships, #CustomerHappiness

I'm going to brag about something that feels way more important to me than how many new clients we have been signing. It's how many clients we're able to retain. We've only had one client churn from Understory. Ever. We aren't a brand new company. Many of our clients have been with us for a couple of years now, and have grown with us as we continue to master new growth tactics. I know churn is inevitable, and partially out of our control. It will happen eventually. Until it does though, this is something we're very proud of. It's not because we don't make mistakes or because we always perform exceptionally well out of the gate. It's because we do everything in our power to focus on what IS in our control. We are always there for our customers and will never shy away from doing the work required to provide the immense amount of value that our clients deserve. I'm extremely proud of this. To me, this means more than how fast we continue to scale. It's a testament to our core values. Ali Yildirim and I explicitly wrote down our core values when we started working together and have never veered away from them. 1. Be Proactive - We will always proactively make iterations to campaigns, come with new ideas and stay on top of the latest trends and tactics. In fact, we're typically on the forefront of new trends, and are often the ones innovating. 2. Over-Communication - We don't hide things from our clients. We communicate the good, the bad, and the ugly to ensure trust is built from day 1. All of our clients also get direct and immediate access to Ali Yildirim and I via slack. We also have SLA's in place that ensure we will handle everything in an extremely timely manner. 3. Collaboration - We are the experts. That's why companies pay us. Regardless, we want to collaborate and hear your ideas. Nobody knows your business and your customers as well as you do. We value feedback and love learning from our clients. 4. Professionalism - We understand the value of professionalism. We treat you exactly as we would want to be treated if we were in your shoes. When you spend hard earned money on services like ours, you deserve the utmost professionalism. Honestly, I chalk our core values and emphasis on premium customer service to Ali and I's professional backgrounds. I am extremely grateful to have spent the better part of a decade in high visibility roles at major corporations. I know that I will most likely be an entrepreneur for the rest of my life, but that experience is absolutely priceless, and I wouldn't have it any other way. Enough of my Ted Talk. Happy Tuesday!

Would $900 a day change your life? If you said yes, here’s what you need to know. All you need is a phone with Wi-Fi and a commitment of just two hours a day. Whether you work a 9 to 5 job or are a stay-at-home parent, you can fit this into your schedule, morning, noon, or night. This isn’t multi-level marketing-there’s no upline, downline, customer chasing, or cold calling. It’s 100% profit. If you’re interested in learning how I make $900 a day, comment “how” and I’ll share the details! 🙏🏻😇🌸 #makemoneyonlinefromhome #sidehustleformoms #makemoneyonlinetips #makemoneyfromhome #momlife #mompreneur #sidehustleformoms #makemoneyworkingfromhome

When you don't see it it seems impossible. How much would you pay to have access to an advisor who can help you uncover upsides like this to your business... Quickly find $30k boost to profit... ✅ Find another efficiency to add min $32k boost to profit... ✅ Identify alternate transportation / courier options to remove bad experiences, recommended Truckit.net and Robert Russell for domestic transport needs... ✅ Provide 12 month cashflow template for internal use... ✅ Reset awareness of Linkedin as B2B connections... ✅ We recently did this to help some quality business owners understand what was causing them to lose money, how they could fix it, what specialists we could connect them to who could add value, and what their next 4 steps should be to add this profitability to their results. The beauty is that this may be all they need from us. There are no 12 month contracts, there is no clipping of any ticket. We are in the client's space for as long, or as little, as they need us. We aren't cheap but we aren't aiming to be in your space for extended periods. Get in, get you running quickly, and get out (or give you the choice whether we are in your space). Want this for you and your business, lock in your Discovery Call here... https://lnkd.in/eRDtDUEa #strategy #addprofit #businessgrowth #businessowner #profitability