renewtrak’s Post

That’s a wrap on the TSIA conference for this year and it lived up to the hype. Key Takeaways across speaker sessions and loads of conversations over the 3 days. 1)  Industry is being asked to do more with less. 📈  2) Data fragmentation/incompleteness is the largest challenge to progress. 📊 3) Personalization of client communications critical to maintaining customer loyalty (difficult to achieve #3 without fixing #2). 🤝 4) Structural shift towards focusing on existing client expansion to drive profitable growth. 💰 5) Invest in the right technology solution to automate and drive efficiencies (critical to achieve #1). Thanks to the Renewtrak team for a brilliant few days and everyone at the TSIA who stopped by our booth to say hi and attend our speaker session. Now for the 24hr trip back home!  (with layovers) ✈️ If you attended the TSIA what were you key takeaways? Rich S. Amira Shelby Michael Gill Paul Dunn renewtrak #customersuccess #renewals

DEADLINE EXTENDED FOR THE INDUSTRY'S POSITIVE TRANSFORMATION MOVEMENT - PARTICIPATE TO BE PART OF CHANGE! SAMBRA Members, your time is precious, and the RMI appreciates your dedication to transformation! So they have an exclusive reward for SAMBRA members participating who complete the RMI Transformation Survey and submit their BBBEE credentials! The future of the automotive industry is in your hands. 🤔 Why should you care about transformation? Beyond the regulatory landscape, embracing transformation enhances your business profile. It's not just about ticking boxes; it's about positioning your business as a forward-thinking, inclusive, and preferred choice for clients and partners. 🌟 Business benefits of BBBEE Certification Your BBBEE certification isn’t just a piece of paper – it’s a key that unlocks doors to opportunities. Many clients, especially in the public sector, prioritise suppliers with strong BBBEE ratings. This isn’t just about compliance; it's about creating a competitive advantage for your business. ✅ Are you an RMI member? Learn more! If so there's exclusive offer waiting for you when you complete the RMI Transformation Survey. 👉🏽 Complete the survey now: Your unique link to the Transformation Survey has been sent to your inbox. If you haven't received it, no worries! Simply reach out to the RMI head-office at 011 886 6300 or email noni.tshabalala@rmi.org.za Click here for more info: 🔗 https://lnkd.in/dJuHxFZA #officialSAMBRA #TransformationRedefined #RMI #BePartOfChange

DEI, ESG, giving back. Whatever your company calls it, these moments matter, and making the right decision is something that always deserves to be celebrated! Shine a spotlight on your Purpose and submit your story before time runs out!

💡 Loyalty as a function is moving from marketing to a data, what are the implications, opportunities? 💡 How do I sell my loyalty initiative to my CMO? 💡 How do I know what good looks like in terms of KPIs? 💡 I want an event where I can collaborate with my peers in a safe environment, can you create it? When we were discussing topics for The BIG Handshake (TBH) Loyalty with nearly 40 European Loyalty Association (ELA) members, they wanted an event that addresses current challenges, like the ones above. With 10 hrs of networking, 5 hours of collaborative sessions, 5 hrs of professional loyalty training, over 12 hrs of peer led content and 200 attendees, ''Europe's friendliest loyalty meet up'' ,The BIG Handshake (TBH) Loyalty… …is the main loyalty event in Europe* Check for yourself at www.tbhloyalty.com *biased opinion that can't be verified, but it's a damn good guess #customerengagement #customerloyalty

Loving every moment at the TMSA Elevate 2024 conference! 🚀 If you’re in logistics marketing or sales and you’re not here, you’re missing out on game-changing insights and opportunities. Don’t get left behind. #TMSAElevate2024 #LogisticsLeadership #IndustryInnovation

Staying on top in the heavy duty aftermarket means knowing the latest trends, tools and strategies. From reading industry publications to attending events like HDAW, there are countless ways to stay informed. Register today for HDAW and connect with the insights and networks that drive success. https://lnkd.in/ghMHE7nu #AftermarketExperts #CommercialVehicleCare #AftermarketPartsShow

Big thanks to NSCA for honoring Hyphn Studio with the Excellence in Business Award for Business Performance at their annual Business Leadership Conference in February! As we approach five years developing our Workplace Technology business, I often reflect on not only the lessons we've learned as a startup, but also how our leadership team has used those lessons to implement real change to improve both employee and customer experience. It's not easy and takes a lot of dedication and listening. It's all in keeping with one of our #CoreValues - #WeNeverSettle. Some key takeaways from the first five years - Clearly define the role - What is my role, and how does it relate to others' in the context of providing the best employee and customer experience? In a startup, it's easy to start by wearing a lot of hats. As you grow and become more specialized, it can be difficult to take those hats off. #RoleClarity has been hugely important in both achieving results and driving accountability. Clearly define the process - How does every role do their job in the best way possible and set other roles up for success down the line? Revenue targets and KPIs are important - but that's only the WHAT. Defining the HOW you get there as a team is equally (if not more) important for long term sustainability. Transparency & Communication - How is our team performing compared to our goals and vision? Nothing is worse than vague aggression from leadership to achieve goals that aren't clearly defined and no one can see. Operating System - As the market and buying trends change, how are you adapting your roles and processes quickly and efficiently to keep up? Treating our holistic process (including onboarding, career development, and project delivery) as an "operating system" that can be iteratively upgraded has made us more nimble and ready to handle changes as they come. Set up a consistent framework, and engaging the team to make small improvements throughout the year becomes easy - and can even be FUN! Here's to the next five years, more lessons to learn, and more improvements to make! #AV #StructuredCabling #SoundMasking #PhysicalSecurity #OccupierServices #TenantRep #PreFabWalls #Construction #Steelcase

In 2023, only 22 of our 156 distributor members participated in the Clean Air Award, resulting in 88 recognitions. Our goal for the upcoming year is ambitious yet achievable: increase participation to 32 distributors and solidify NAFA members as leaders in promoting #IAQ The deadline to submit is August 1. Take Action Today: We urge all NAFA members to seize this opportunity and leverage the #CleanAirAward program to strengthen client relationships and enhance IAQ. Take the first step by visiting the Clean Air Award website (www.cleanairaward.org), downloading the marketing collateral from the nafahq.org Member Hub (under Resources), and exploring how to become a leader in promoting clean indoor air. For more information and details about the Clean Air Award program, please get in touch with National Air Filtration Association - NAFA at nafa@ nafahq.org or visit our website at nafahq.org. If you have questions about the program, strategy, or leveraging the award in your marketing and business development efforts, please get in touch with Tony Veroeven, CAE, CNAP, NAFA Associate Director, at tveroeven@ nafahq.org. #cleanairmatters #buildinghealth #iaq #airfiltration #airfilters

Cracking result for us… making moves.. changing the way things are done in this sector If you want to find out how we can improve the way your business uses communications .. message me directly

The opportunity to know Italian style in handling automation