REVE Luxury Awards’ Post

Is your Journey curated or copied? While main luxury brands may guarantee a known level of comfort, a boutique hotel offers something deeper: an intimate connection to the region, personal touches, and a story behind every corner. Why settle for what everyone else is choosing when you can discover something tailor-made for you? True luxury isn’t about following and copying trends, it’s about finding the one-of-a-kind experience that speaks to you. Take the road less traveled. Make it yours. #SilenzioBruno #LuxuryRedefined #BoutiqueHotelExperience #AuthenticPuglia

Is your Journey curated or copied? While main luxury brands may guarantee a known level of comfort, a boutique hotel offers something deeper: an intimate connection to the region, personal touches, and a story behind every corner. Why settle for what everyone else is choosing when you can discover something tailor-made for you? True luxury isn’t about following and copying trends, it’s about finding the one-of-a-kind experience that speaks to you. Take the road less traveled. Make it yours. #SilenzioBruno #LuxuryRedefined #BoutiqueHotelExperience #AuthenticPuglia

Dr. Langer, one of the world's foremost authorities on luxury strategy, shared the groundbreaking “4E” model—Emotion, Engagement, Experience, and Exclusivity—designed to help hoteliers prepare for the coming revolution in luxury hospitality.

Technology is redefining luxury hospitality. What areas do you need to invest in to keep the high-end, bespoke experiences your guests expect? Hear what industry experts have to say: <<https://lnkd.in/g2ur_2pU>>

This is an insightful article. I particularly like the reference to the "sea of sameness" from design to services. Many luxury hotel brands choose to be accredited by certain institutional auditors, which often results in transactional experiences and fosters a fear of failure among teams worried about repercussions. I sometimes feel that this strong conformity can hinder the expression of individual personalities among those who represent the brand. While maintaining standards is undeniably important, they should not overshadow the unique personalities and passions of those who embody the brand. Investing in training and development that focuses on understanding human behaviour and recognising micro-expressions becomes an art. Building upon this creates the confidence that drives intrinsic behaviour to deliver the best guest experience. Making what we do in hospitality fun! In the end, we are in the people business, and therefore we need to train people skills. Ultimately, prioritising people skills and nurturing individuality within brand standards is key to delivering exceptional guest experiences. A wonderful read. #hospitality #experiences

💡Thank you Daniel! You address the key points of the current situation of luxury hospitality in your in-depth article: "However, even in so-called luxury hospitality, exceptional experiences are rare. They are not the norm. The norm is underwhelming and lackluster." (...) "The guest experience is the lifeblood of hospitality, and no amount of plush furnishings or high-tech amenities can compensate for subpar service." (...) "Hotels need to invest heavily in training, career development, and employee satisfaction to build teams capable of delivering truly exceptional experiences." (...) "Too many brand stories in hospitality are alike, and emotional brand markers are often undefined, making it difficult for staff to deliver truly brand-specific experiences." I wonder whether group or hotel leaders rightly flatter themselves that they've chosen an excellent architect or landed an ideal location and don't see what's right in front of them - the reality of their level of service? Or do some of them see it and fail to find solutions? Or do they think their service is good enough because they have their brand's blinders on ? We must also praise all those leaders and team members who, despite the shortage of talent, rise to the challenge of providing outstanding service every day 👏 What is your opinion on this issue? I highly recommend reading this article 👇

We are into auditing of luxury, and valuable audit is possible here, only if luxury is understood in right perspective, experienced and felt for and from someone else”s heart and mind, it is like witnessing yourself or himself from outside as an independent individual Please be mindful of the fact that luxury is very individual and personal in nature and it may differ for each person. Happy to audit the individual feeling, perspective, behaviour, experience and expectations from/about luxury. Happy Auditing 🌹 #internalaudit #luxury #businessofluxury #auditofluxury #hotels #templeofluxury #auditofexpectation #auditofexperience

We're looking to focus on the luxury hospitality segment in the coming months. Here's a featured article about Amvien Consulting. Check it out if you haven't already https://lnkd.in/dFv7Y28T

What's your definition of luxury, within a hotel context? We believe it's changing. It is no longer confined to opulent materials and extravagant services. Modern luxury emphasizes “soul”, context, convenience, personalized service, and seamless technology integration.

Staying true to your core values of reliability and consistency, while simultaneously reimagining the luxury experience through creativity, personalization, and care, so continuing to offer unique, memorable experiences that are both timeless and innovative. This will allows you to redefine luxury hospitality, not just as a service, but as a meaningful, evolving journey for every guest. #luxuryhospitality #hotelsandresorts #luxurybrands #branddesign #brandbuilding #branddevelopment