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Learn more about the new age of #healthcare consumers with WWT Research. Discover how to leverage #CustomerExperience principles for patient engagement within the healthcare industry. 🏥 Get started here: http://ms.spr.ly/6048Ys7qg

So excited to be innovating with Commure Engage to improve patient engagement and health outcomes. Check out the statistics below!

If patients are increasingly seeing themselves as customers first and patients second and are taking more control of their #healthcare decisions, their digital healthcare experience should mirror that. https://lnkd.in/g-PTqzwc

🔍 Healthcare Providers: Master the Patient Journey! 🔍 Understanding the customer journey in healthcare is crucial for improving patient satisfaction and retention. Our latest blog post offers 5 powerful tips to help you optimize every touchpoint. 🔗 Read the full article: https://lnkd.in/gvkDv-ZW #Healthcare #CustomerJourney #PatientExperience #HealthcareManagement

In today's healthcare environment - patient engagement is critical in effective care delivery. ⚕️ In fact, 50% of patients say that a bad digital experience can ruin their entire experience with a healthcare provider. Here is Commure's story to see how they were able to connect better with patients. 🩺 #innovation #technology #healthcare

Sentara Health taps 3 new leaders, including a "Chief Consumer Officer". This signifies the importance of customer experience in healthcare - putting consumers a the core of their operations. #healthcare #ccaas #cx #customerexperience #experienceOrchestration https://lnkd.in/ddDWBc45

Understanding and optimizing the patient journey is essential for a seamless and patient-centric healthcare experience. While patient journey mapping is a powerful tool, it is crucial to avoid common pitfalls that can hinder its effectiveness. Read more about how to avoid the 4 common mistakes in our latest blog ⤵ https://lnkd.in/gGqfnGqf #patientjourney #patientcentriccare

Patient experience drives trust and financial outcomes, and RevSpring can help you engineer the best outcome for both! Follow RevSpring Healthcare for relevant insights into what patients want and expect.

🎥 Using Video to Boost Medication Adherence in Healthcare One of the most significant challenges in healthcare is ensuring that patients stick to their treatment plans. Non-adherence can lead to complications, increased hospitalizations, and rising healthcare costs. But video technology offers an innovative solution to help patients stay on track. Here’s how video can enhance adherence: ✅ Personalized Reminders: Short, engaging reminder videos sent directly to patients can reinforce the importance of following their medication schedules. These videos can break down how treatments work and emphasize the consequences of missed doses. ✅ Educational Support: Explainer videos can simplify complex instructions, like how to take medications or manage chronic conditions, making it easier for patients to understand their treatment plans and adhere to them. ✅ Motivational Content: Inspirational stories of patients who successfully followed their treatments can be powerful. These real-life examples in video form can motivate others to stay committed to their health journeys. ✅ Real-Time Video Check-ins: Video consultations or updates with healthcare providers offer patients an opportunity to clarify concerns, adjust medications, and receive direct guidance, ensuring they remain engaged and compliant. By leveraging the power of video, healthcare professionals can create a more informed, motivated, and engaged patient population, leading to improved adherence and better health outcomes. #Omnichannel #Vistream #Niceye #HealthcareInnovation #MedicationAdherence #PatientCare #VideoProduction #DigitalHealth #HealthcareTechnology

To Lea Chatham, Vice President of Marketing for Gozio Health, the argument for implementing a digital front door system is clear: "The best way to drive high engagement, satisfaction, and patient retention is through a mobile-first digital front door." In fact, a 2024 patient survey mentioned previously showed that 89% of patients report wanting a single platform to manage their healthcare experience. Half of those say they would prefer to be able to access that platform on a mobile device. Find Chatham's recommendations to meet the needs of patients while supporting key health system goals HERE: https://bit.ly/44IQhUJ #digitalfrontdoor #digitalhealth #futureofhealthcare #avia #aviamarketplace