RGS Vacuum Solutions Pvt. Ltd. (INDIA)’s Post

Hi We are M.R.S Technology Varanasi-Kanpur. we are seeking a friendly and professional Receptionist for the Kanpur Location (New Office Soon) to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and performing various administrative tasks to ensure the smooth operation of our front desk. Required Skills, Duties & Responsibilities  Greeting Visitors: 1) Welcome and direct visitors in a friendly and professional manner. 2) Ensure visitors sign in and are directed to the appropriate person or department. Answering Phones: 1) Manage incoming calls, route them to the correct person, and take messages when necessary. 2) Handle inquiries and provide information about the organization. Managing Appointments: 1) Schedule and confirm appointments for clients and staff. 2) Maintain an organized appointment calendar. Administrative Support: 1) Assist with clerical tasks such as filing, copying, and scanning documents. Prepare and distribute correspondence, memos, and reports. Handling Mail: 1) Receive, sort, and distribute incoming mail and packages. 2) Prepare outgoing mail and packages. Maintaining Reception Area: 1) Keep the reception area clean and presentable. 2) Ensure that reading materials and promotional items are up to date. Data Entry and Record Keeping: 1) Input and update information in the organization's database. 2) Maintain accurate records of visitors, appointments, and other relevant data. Customer Service: 1) Address and resolve customer complaints or direct them to the appropriate department. 2) Provide general information about the organization and its services. Communication: 1) Excellent verbal and written communication skills. 2) Ability to interact professionally with clients, visitors, and staff. Organization: 1) Strong organizational skills to manage multiple tasks efficiently. 2) Attention to detail to ensure accuracy in record-keeping and scheduling. Computer Proficiency: 1) Familiarity with office software such as Microsoft Office (Word, Excel, Outlook). 2) Experience with office equipment like fax machines, printers, and phone systems. Customer Service: 1) Friendly and approachable demeanor. 2) Ability to handle difficult situations and resolve conflicts calmly. Time Management: 1) Efficient time management to balance multiple responsibilities. 2) Ability to prioritize tasks and meet deadlines. Problem-Solving: 3) Quick thinking and problem-solving abilities to address issues as they arise. 4) Adaptability to handle unexpected situations effectively. Professionalism: 1) Maintain a professional appearance and conduct at all times. 2) Discretion in handling sensitive and confidential information. Multitasking: 1) Ability to manage multiple tasks simultaneously without compromising quality. 2) Stay calm and focused in a fast-paced environment.

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