Riddle.com’s Post

💬 “How likely are you to recommend [company/product/service] to a friend or colleague?” This question is the basis of the Net Promoter Score (NPS). It’s a simple yet powerful way to measure satisfaction, understand your customers, and improve your product or service. 🌟 What do you think your NPS would be? What do you want it to be? Read more about the NPS: https://lnkd.in/gJPnrRw9 #CustomerExperience #CustomerSatisfaction #NetPromoterScore #BusinessGrowth #Riddle

  • Statistics and information about the Net Promoter Score tool surrounded by Riddle logo
Anna Maria Ferrante

The best way to engage your customers.

2w

This is such an invaluable question! NPS is indeed a powerful tool not just to measure satisfaction but also to spark meaningful conversations with customers. At Riddle, we’ve seen how integrating NPS-style feedback into interactive content like quizzes or surveys helps uncover valuable insights. 

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