The insurance industry is expected to lose approximately 400,000 workers by 2026, placing pressure on industry leaders to find and invest in new talent, shares AXA XL's Derek Greenacre, MBA, CPCU. So what can the industry do to attract and retain top talent? #riskandinsurance #talentrecruitment #recruitment #talentshortage #insurance https://ow.ly/2omu50R8AFC
Many people see the claims adjusting industry as a boring paper pushing sentence that slowly destroys life. If that is how we are teaching it, then we should not be surprised many are retiring and new hires are difficult. It can be a wonderful experience of solving puzzles, helping people, and reducing costs. There is also a game element that may appeal to some. Unfortunately, too much (if not all) of the training focuses on forms, processes, etc., while failing to ever touch on the more creative side of meshing business, games, puzzle solving, etc. Maybe it's just the way I approach things, but I can say, I have met others who share my vision and NONE of them ever want to retire, nor do they ever exhibit signs of burning out. Proper claims management doesn't consist of gray people pushing paper - instead, it is filled with game masters, strategic thinkers, problem solvers, and persevering types who don't accept failure, but see it as part of the process that achieves success.
Thanks for sharing
Andrew Johnson AXA XL has a great marine program. Might be worth looking into!
Great discussion Derek Greenacre, MBA, CPCU
Water District Program Manager at Tokio Marine HCC
9moIn addition to the points made in this article, as an industry we need to debunk the myth that insurance is boring. We need to promote all the various careers in insurance from all the various lines of business to the various positions in claims, underwriting, risk control, sales and marketing, to attorneys and actuaries, to nurses and doctors, the list goes on. I tell young people all the time . . . you name the career and you can find it in insurance. A shout out to Olivet University for promoting Insurance and Risk Management in high school programs to expose kids to the opportunities in insurance.