Robb Butler’s Post

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Director Communicable Diseases, Environment and Health at WHO/Europe

Every year, millions of letters are sent from health authorities to patients – to encourage them to get vaccinated, do their cancer screening or health check-up.   Evidence from #BehaviouralScience can help increase the impact of health letters – and to make people act. Our new policy brief proposes several concrete steps to help health authorities: ✔️ ensure a clear call to action ✔️ keep a letter short and simple ✔️ address the barriers and drivers of behaviours, by for example clarifying services are free of charge ✔️ draw on relevant psychological mechanisms such as social norms ✔️ adapt a letter to a cultural context ✔️ attract the readers’ attention with the email subject or letter envelope ✔️ use the right sender and signatory ✔️ test the letter and engage with intended recipients ✔️ use reminders Read the full policy brief here: https://lnkd.in/dW2TvfYJ #BCI

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