The FixedOps CX Guy: Consumer Experience Expert helping organizations drive ROI #FixedOpsCXGuy
If the average RO closes at say $175 and you have a no show rate of 18%(FYI that's below the industry average) What is that costing you in total GP? What is the lost opportunity cost for your team? 🍀Well let's assume a store doing 70 ROs/day 🍀That's an average of 15 no shows/day 🍀That's $2625 lost revenue/day or $65,625/mo Are you Ready for #10XPush don't miss this episode with Kenny Warren #FixedOpsCXGuy #CustomerExperience #GrossProfitLoss #Win2025
This could very well be the reason your customers aren’t hitting 'Confirm Appointment'. An easily overlooked detail might be costing you more than you realize. This Friday on The Service Lounge, we explore a key change that’s boosting show rates and building trust before customers even step foot in the door. Subscribe now: 🎧 Spotify: https://hubs.li/Q02PpynK0 🎙️ Apple Podcasts: https://hubs.li/Q02PpxrM0 📺 YouTube: https://hubs.li/Q02PpHsC0 Kenny Warren Brandon Nixon Christian Eagon UpdatePromise #TheServiceLounge #Podcast #FixedOps #ServiceDepartment
