R-Own - A Hotelier's Community’s Post

6 F&B Revenue opportunities that hotels ignore (Because they've always done it the same way...) Convenience Retail Podcast Studio Delivery Social entertainment Community Any others you have seen around the world? PS. We have helped hotel groups think differently about some of these exact strategies If you have underutilised spaces - reach out and let's think differently together. #innovation #thinkdifferently2024 #hospitality #hotels

#NewEpisodeAlert 🎙️✨ Excited to announce our next podcast episode featuring Brandon Sheldon, Vice President of Operations at CityGate Hospitality. We will be exploring hospitality insights, emerging trends, and the latest in technology. Don't miss out on this insightful conversation! #hospitalityindustry #hospitalitytrends #podcastepisode #industryinsights #hospitalitytech #reshapehospitalitywithtech #advancedhospitalitytechnologies 

Throwback to a fantastic episode of my virtual podcast from last October, featuring Mr. Rishi Surya Puri the Senior Vice President of MAYFAIR Hotels & Resorts who brings over three decades of invaluable experience in the hospitality industry. In this episode, Mr. Rishi shared insightful perspectives on the ongoing debate between direct bookings and OTA bookings. He highlighted that, while OTAs are essential for reaching a broader audience, direct bookings are crucial for building a loyal customer base and maximizing profitability. Mr. Rishi emphasized, "Fostering direct bookings can significantly enhance guest loyalty and reduce dependency on third-party platforms. By leveraging personalized marketing strategies and offering exclusive perks, hotels can encourage more direct interactions with their guests. On the other hand, OTAs play a crucial role in expanding a hotel's reach, attracting new guests who might not have discovered the property otherwise." Furthermore, we delved into strategies to elevate the guest experience. Mr. Rishi noted, "The key to exceptional guest experience lies in anticipating needs and exceeding expectations. This means investing in staff training, incorporating cutting-edge technology, and continuously seeking guest feedback to refine services. I wish to meet Mr. Rishi Surya Puri once again and discuss with this industry expert about the industry and gain more knowledge. #hospitality #ota #hotels #hotelindustry #onlinebooking #directbooking #channelmanager #onlinetravelagent #virtualpodcast #directbooking #bookingengine #guest #guestreview #propertymanagement #channelmanagement

On our latest episode of the Shiji Insights podcast we hosted Fernando Vives, Chief Commercial Officer at Minor Hotels, a leading hotel group that includes well-known brands such as NH Hotels, Tivoli Hotels & Resorts, and Anantara Hotels & Resorts. Fernando and host Florencia C. discussed a wide variety of topics and Fernando shared some key insights based on his 25 years of experience in hospitality: 💡 A strong online reputation enhances visibility, allows for higher pricing, and drives repeat business. 💡 Addressing customer reviews thoughtfully can turn negative experiences into positive outcomes. 💡 Attribute-Based Selling (ABS) can help optimise inventory but can be challenging to execute. 💡 Flexible work schedules and a preference for less crowded destinations are leading to a more distributed demand throughout the year. 💡 Aligning corporate identity with major shareholders and maintaining brand recognition can simplify commercial efforts and strengthen market presence. To read our full summary of their insightful discussion, click here: https://lnkd.in/eVVCdt9N #shiji #shijiinsights #hospitalitytechnology

Upselling isn’t about pushing extras—it’s about perfect timing and adding real value. 🎯 Want to know the secrets to training your staff for success? Watch the video to find out 👇 How do you empower your team to upsell effectively? Let’s talk strategy! Human touch 🧠 + AI Actors 🤖 #Upselling #HotelStrategy #GuestExperience #HospitalityIndustry #Hotels #Training #RevenueGrowth

⚠ The #1 operational risk of boutique hotels? 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 Blake Dailey, founder of Stayvest and owner of six boutique hotels, says that housekeeping is the heart of the operation. Attracting and retaining talent to provide high quality service will make or break your reputation, and thus, your investment. Listen to the full episode at the link in the comments to learn more about what it takes to make a great hotel deal 👇 #podcast #commercialrealestate #realestate #realestateinvesting #investing #investor #hotels Slocomb Reed

Hospitality Real Estate Update: Hotel Performance & Forecast On this weeks show Ryan Meliker, President and Co-Founder of LARC (Lodging Analytics Research and Consulting) joins Michael Bull, CCIM to share his insights on the hotel and hospitality real estate market. Discussions include the latest hotel performance, transactions, new supply, valuations, and the impact of interest rates and the election. #cre #hotel #podcast Link to show in comments

In this episode of the Schulering Hub Talking Hospitality podcast, Mauricio Schuler and Carina Stegmayer discuss the challenges faced by hoteliers in managing room inventory and maximizing guest satisfaction. Carina shares her extensive experience in the hospitality industry and introduces her company, GauVendi which aims to revolutionize how hotels manage and sell their inventory. The conversation covers the evolution of room categories, the impact of simplification on hotel operations, and the importance of personalization in enhancing the guest experience. They also explore the role of OTAs and the future of technology in hospitality, emphasizing the need for independent hotels to embrace new strategies for success. Listen to it now and learn something new with Schulering today. https://lnkd.in/d3f4ZsPp #hospitality #room #inventory #roominventory #technology #ota

Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group. Topics discussed include: Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts. The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design. Experience Economy: The shift towards an experience-driven economy and its impact on hospitality. Consistency in Service: The importance of consistent service and guest interactions. Creative Activations: Examples of unique hotel activations, such as turning a basement into a winter wonderland. Balancing Finance and Creativity: Strategies to balance financial goals with creative guest experiences. Team Dynamics: The role of a dedicated team in delivering exceptional service and experiences. Visit NoVacancyNews.com to learn more! #Podcast #Hospitality #GuestExperience #ExperienceEconomy #HotelManagement #HospitalityIndustry #CustomerService #CreativeActivations #ConsistencyInService #HospitalityLeadership