The best branding one can build is through compassion, inclusion and integrity 🤍
Head-Culture, Learning, Talent and DEI, T A Pai Young HR Leader 2022- The Economic Times II Recognized as Top 50 Women in D&I - Vedica Alliance II BW 40under40 HR II Young HR Leader-HRAI
This is the entrance of the Taj Mahal Hotel, one of the most luxurious and finest hotels in the country. During my stay, as I started my day, I noticed a living being sleeping peacefully in the same spot, seemingly carefree. My curiosity led me to ask the hotel staff about him, and I learned that he has been a part of the hotel since birth. There are strict instructions from Mr. Ratan Tata to treat these animals well if they enter the premises. What inspired me to write this is the realization that this place, home to numerous guests ranging from political dignitaries to national and international celebrities, values every being within its walls. The entrance of such a prestigious establishment holds significant importance, and there he was, peacefully sleeping, perhaps unnoticed by many of the guests. Amidst the chaos, he owns the place, finding his sanctuary. This scenario highlighted a profound truth for me: in the midst of leading and driving business while being customer-obsessed, the true soul of a business is reflected in how it treats others. We often speak about inclusion, biases, psychological safety, and emotional intelligence. I witnessed all these principles in action here. It’s a fine balance of head and heart, being authentic, and not worrying about what others might think as they enter this esteemed property. You can be the most successful entrepreneur, but that should never stop you from respecting and embracing everyone. It's about believing in oneself and living that belief every day. This also brought to mind the debate on adopting versus buying pets. What this scenario taught me is that it’s a personal choice, and one should not be judged for it. Ultimately, it’s about doing what you believe in and contributing towards the cause. Ratan Tata Shantanu Naidu Indi Travel Private Limited (Taj Group Of Hotels) Taj Mahal Palace And Tower Hotel Mumbai #Inclusion #Pyschologicalsafety #Authenticity #EmotionalIntelligence #Empathy #Entrepreneur #Business #Biases #Ally #Allyship #Values #Embrace #Accept #Customerobsession #Organizationalvalues #Experience