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Regional Director at NRC Health

🚨 HCAHPS changes are on the horizon! Are you prepared? Tune in to NRC Health's latest podcast with Becker's Healthcare where Susan Edgman-Levitan and Kayce Kovanda break down the upcoming updates to the HCAHPS survey. Learn why these changes are happening and how they’ll benefit both patients and providers. 📈 Don’t miss their insights on boosting response rates and best practices for adapting. Check it out at the link below! #HCAHPS #HumanUnderstanding

Understanding the 2025 HCAHPS Changes: Improving Patient Experience Measures

Understanding the 2025 HCAHPS Changes: Improving Patient Experience Measures

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