“What healthcare has is a very classic consumer pathway challenge.” - Kara Trott, Founder of Navigation This is so insightful for all self-funded employers looking to design human-centered #health plans. In order to design #healthcare solutions that work for consumers, you must first listen and understand what the consumer needs. Building health plan models to be empathetic and compassionate is what leads to greater engagement, improved utilization, and ROI. The healthcare experience can be better, it MUST be better, and together we can make it happen so people get the care they need and the #benefits investments employers make in their people can be utilized to employee’s advantage. #hrbenefits #employeebenefits
Healthcare leaders from across the nation gathered in New York City for the 13th annual Forbes Healthcare Summit to discuss entrepreneurship, investment, and new thinking within today's healthcare industry. In part one of this four-part series, Kara Trott, Quantum Health Founder and Board Chair, sat down with Forbes EVP Moira Forbes to discuss what it means to be a healthcare consumer and how employers use navigation platforms like Quantum Health to help provide a better experience and manage cost. Presented by Quantum Health
