Sarah Potter-Lee’s Post

My 11 nonnegotiables to create a thriving restaurant business. → Never compromise on respect, whether from customers or within the team. → Allow your staff to enjoy their day off without work messages. → Generous time off boosts morale. Encourage them to take it. → Ensure breaks are sacred. A rested team is a happy team. → Humility goes a long way. Listen and back to your team. → Invest in quality equipment and tools for efficiency. → Celebrate milestones and achievements together. → Recognize and reward outstanding performance. → Welcome and embrace constructive feedback. → Train your kitchen and service staff very often. → Pay your team what they deserve. The thing about the restaurant industry is... Do everything you can to make your employees and customers happy. If you manage to find that perfect balance, you will never have a problem with fewer customer walk-ins or employee retention. What do you think? #restaurant #restaurantindustry #business

"He [&pizza's, Michael Lastoria] talks about the correlation between treating the workforce well and the company’s success, highlighting that they don’t entertain discussions about cutting wages. Furthermore, Lastoria explains how the company empowers employees to actively shape company decisions, emphasizing the positive impact of including and valuing the perspectives of the workforce." This and more in The Aspen Institute's feature of the pizza restaurant chain, &pizza. Way to go &pizza on your dedication to #JobQuality! From fair scheduling practices to encouraging worker voice, &pizza is really making strides in the #QualityJobs space and serves as a prime example for other names in service, retail, hospitality, and other businesses that employ frontline workers. Check out more of Maureen Conway's discussion with &pizza co-founder, Michael Lastoria here: https://lnkd.in/gxeWK34X #WORCEvidence #WORCImpact #JobQuality

Exciting to see restaurant leaders prioritizing employee needs! At Gigpro, we're committed to supporting both restaurants and talent in this evolving landscape. Our platform connects passionate individuals with rewarding opportunities while empowering restaurants to find and retain top talent, ensuring a thriving industry for all. "The pandemic and ensuing labor shortages, as well as changing demands from younger employees, have served as a catalyst for restaurant companies to rethink their people strategies." Here's the article to learn more! https://lnkd.in/gRDeQJtd

There's been a lot of talk about working at McDonald's or proving one worked at McDonald's. Here's my proof: my very first Performance Review, given to me after 30-days as a new Crew Member. It was 1991, I was 14yrs old, and it was my first job. I remember being just as hungry for performance feedback then as I am today, and the same is true for french-fries. Some highlights from this review: * Scored my first pay raise, an extra $0.15/hour, up from the $3.25min wage of the day. * My hustle to help people was noticed and I showed interest in self-development. * Curiously, McDonald's used the HR slogan "People are our most important ingredient." I get it, but it raises some questions, especially around the McRib. * Somehow at 14 I met the standard of displaying good personal hygiene. #McDonalds #FirstJob #PerformanceReview #GrowthMindset

Sweet or savoury? 🍰🥧 Join the fun this #NationalBakingWeek and whip up some delicious treats. Visit B4 HUB and snap up savings at all the top UK supermarkets including Sainsbury’s, Tesco, Asda and M&S. You'll be ready to let your culinary creativity flow in no time! Don’t have access to the B4 HUB? If you’re a Member please contact the B4 Membership Team at Membership@b4-business.com to register. Not a B4 Member? Contact richard@b4-business.com to find out more about the benefits of B4 HUB and how you can access over 60 live events every year. Did you know that 81% of HR professionals resonate with the need for emotional bonds, emphasising direct manager feedback and peer recognition. 🚀Source: “The Heart of Workplace Engagement” created by our B4 HUB partners, Boostworks. You can download the report here: https://lnkd.in/eyCQTSd9 #employeerewards #employeeengagement #staffbenefits #staffrenewal #increasedproductivity

So I've seen on the news that Wendy's is about to start surge pricing next year. this brings me to question. Will the employees also get surge salaries? Has Wendy's done the appropriate research to find that when prices surged there will still be a demand for their product? What about the long-term implications on this for the company? To me, the average person, it makes me not want to go to Wendy's. this is a place I would go for a deal on food not to be nickeled and done just because other people are going as well. #pricingstrategy #fastfood #sales #product #gtm #gtmstrategy

What do you think of when you think of fast & cheap? McDonald? Dominos? Nothing wrong with either of those brands, there is a time and place for fast and cheap however.... recruiting might not be one of those places. If the primary way you are measuring the success of your recruiters is time to fill and cost of hire, you will likely sacrifice quality and diversity. You can't pay for McDonald's and expect a five star steak. It's that simple. #recruiting

I walked away from my 6-figure executive job 4 years ago. Truth is, I accidentally started building my own business with a different approach: I had no interest in changing the industry, building the biggest company, winning awards, or being labeled a 'thought leader'. Instead, I wanted to help people, spend more time with my family, support the restaurant industry, hang with my friends more often, and stop doing things that made me unhappy. It’s crazy to think, that some of the first list actually happened anyway. And all of the second did. Plus I get to speak to and work with restaurateurs all over the world, supporting them as the try to navigate the new normal of restaurants. Because the model isn’t as easy as it used to be. And there are ways to make it more simple, in an industry that continues to become more complex by the day. So if you’re a restaurateur, let’s connect. Find me at Jim Taylor or follow the link. https://lnkd.in/gsHY3SkZ 👊🏻 Ps. If you enjoyed this, share the post with your network and follow me Jim Taylor for daily content. I also write a short email to 20000+ people every week on restaurant business models and other helpful tips. You can sign up in my profile at Jim Taylor #restaurantindustry #hospitalityindustry #leadership

💡 Free pizza won't retain your best employees. Here's what will: ✅ Fair pay – because they deserve it. ✅ Growth opportunities – promote them before someone else does. ✅ Supportive culture – show them you care, every single day. Perks don’t build loyalty; value does. Focus on what matters: investing in your team. Because the cost of losing great talent? Far greater than the cost of keeping it. 💼 Invest in your people today, or risk losing them tomorrow.

🚀 Attracting Top Talent in QSR: The Hidden Factor 🚀 Did you know that a significant majority of QSR employees are eager for Earned Wage Access (EWA)? With nearly 7 out of 10 employees showing interest, integrating EWA could be a game-changer for attracting and retaining top talent in your restaurant. Are you leveraging this powerful tool to enhance your recruitment strategy? Take a look below at how a McDonald's franchisee in West Virginia did just that! #Tapcheck #QSR #TalentAcquisition #EarnedWageAccess #RestaurantIndustry