South African Revenue Service (SARS)’s Post

Get More from the SARS AI Assistant Taxpayers, we have introduced the first phase of the SARS AI Assistant to provide helpful and useful information. “Ask the AI Assistant” at www.sars.gov.za. As we continue to enhance its capabilities, your feedback on the AI assistant responses received plays a crucial role in shaping its future. Try it out and let us know your thoughts by giving a thumbs up or thumbs down on the answers you receive. #YourTaxMatters

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Jasmin Finke

Financial Planner and Advisor

2w

I tried it, not useful for my query. Who can I speak to because I have been trying for 12 days getting hold of an agent. My line cuts after an hour and then I am told the queue is too high

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Jasmin Finke

Financial Planner and Advisor

1w

Can someone at Sars contact me urgently. I am unable to get hold of anyone at the call centre for the past 10 days.

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pule mokgomatha

customer relation agent at City of Johannesburg

3w

Our SARS is useless only protects SARS not the tax payer.it funny how owe SARS because of my late submission but when they have to refund you and do the verification shit of 21workings days passes and no communication we can't even fine them like they do when you submit late

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Rinat Dequcinis

Maximize Your IT ROI with Data-Driven Digital Marketing. We are crafting Digital Success Stories for IT Companies.

1mo

This is great

Theo Burrows

Making Life Easier For You! Independent Tax Practitioner

2w

Does help sourcing information from SARS sources. Saves time, looking forward to the improvements.

Lucy Cowley

Sales Account Manager @ Eben

1mo

I cannot get through to SARS Waited 2hrs on call with no answer!!! I require my tax number. My mobile number has changed! How do I get hold of someone please

Morning I still have no answers to my tax refund issue

pule mokgomatha

customer relation agent at City of Johannesburg

3w

This AI is useless including the call centre instead the whole SARS

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Mara Scholtz

Tax Practitioner and SME Financial manager

3w

Unfortunately the SARS assistent does not solve cases nor gives detailed outcome reports for disputes…

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Fatima Sadien ✓

English language teacher I Business English | ESL Teacher | CELTA | Recruiter

2w

Trying to reset e-filing but the AI Assistant isn't able to help. Can a human from SARS please reply asap so that I can continue to be a good tax paying citizen? Ps the call centre option hasn't helped either. Thanks so much.

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