Saurabh Bajaj - Practical Marketer’s Post

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EVP Prepaid Marketing@ Vodafone Idea, Author of 'The Practical Marketer', Ex Britannia, Ex Mondelez, Ex Diageo

#583. An Innovation that I love & one that I am not a Fan of ! Can u guess the logic behind the launch of Fresh Hot Grills from Subway & limited edition Chizza from KFC? Often the most common brief to a Marketer is to use Innovations to Steal Share from Adjacent Categories. Hence, 'my guess' is the launch of Fresh Hot Grills is to expand the consumption of Subway into the Sandwitch category at a lower price, less veggies & more taste ! Similarly, Chizza tends to expand the consumption of Fried Chicken when the consumer may actually be in the mood of a Pizza. Now I love Chizza because, it stays true to the Brand Core => Great Fried Chicken ! And hence it uses its own USP to expand consumption so I have no doubt that it would have been a blockbuster for KFC However, I personally find the launch of Fresh Hot Grills with the USP of "goodness of cheese" extremely risky ! Because, my experience says, that your early adopters are always your Core Users When a Core user is told that you can now order your Sub at half the cost, they would definitely be interested. But if that starts eating into your regular consumption then the consumer is soon going to wake up and realise that these offering are far less healthy then their usual offer And if the consumer really wants to have something flavorful rather than healthy why would they step into your store in the first place? However, this is just my early perception and the jury is not out yet ! However, as you will read in my book 'The Practical Marketer' due for release in mid- Aug When innovating build on your Brand core and strengthen your differentiation, avoid 'becoming the competition' at any cost. Because if the consumer wants to consume the competition, they are unlikely to enter your store anyway What are your views? #brandupwithbajaj #thepracticalmarketer

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Hemant Gadgill 🇮🇳

Sales Leader | Diverse expertise in Sales, Marketing, Distribution & Business development | Risk taker | Planning & execution |Scale up |Problem solver |Team maker | Learner |Channel & Direct sales | B2C, B2B & B2I.

7mo

Thanks for sharing. I personally feel the innovation of chizza is great and a new concept as consumers would get a generous feel of both pizza and chicken which generally they crave for, whereas Fresh Hot Grills is nothing new. You get similar products pretty commonly. So there is no new excitement to try that out.

Samhita Roy Chowdhury

Deputy General Manager- Communication Design & Strategy-CX| Product Marketing | Consumer Marketing | Vodafone | Digital, Omni channel, Social media | Brand | Ex FMCG consumer insights| Ex HCL Technologies

7mo

This is so true.. i have actually come across kids asking for burger at pizza hut.. so it is also possibly because of this that eateries get out of their zone to extend their line of offering to include that one person in the group who wants something else… what did you think of kfc biryani though?

Siddharth Khera

Regional Manager | International Business | GTM | 10 years of experience in FMCG industry handling business development, marketing and sales operations.

7mo

Is it not confused positioning? Subway is known for health and freshness. I still remember their first of ads in which a fat guy was there who reduced weight. While KFC is known for indulgence where people discard calories.

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