SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North ’s Post

In today's hyper-competitive marketplace, businesses are constantly seeking ways to stand out and drive growth. One of the most effective strategies to achieve this is through exceptional customer care. A recent comment on LinkedIn caught my attention: "Taking care of customers isn't just a task; it's the essence of our business." This sentiment encapsulates a fundamental truth that every organization should embrace: putting customers first is not only beneficial for reputation but is also crucial for long-term success.

Stay tuned! Some big news coming.

share This Story

Many more of it,in peace and harmony

Let’s help share this

"Thank You" - two simple words that carry the weight of appreciation, respect, and gratitude. It's easy to say, and yet its impact is profound. In a world where we're often rushing from one task to the next, taking a moment to offer a sincere thank you can make all the difference. What’s remarkable is how a small gesture like this can fuel someone's motivation and drive. When people feel truly appreciated, they’re more likely to go the extra mile—whether it’s staying late to help out, offering creative solutions, or simply doing their best because they know their efforts matter. It's like throwing a pebble in a pond; the ripples extend far beyond the initial splash. Sometimes, we forget that saying thank you doesn’t just benefit the person receiving it, but it also fosters an environment of kindness and connection. It costs nothing but means everything. It's a reminder that we're all part of something bigger, and that a little acknowledgment can transform an ordinary moment into something extraordinary. So, the next time someone lends you a hand, takes time to assist, or just makes your day a little easier, remember: a heartfelt "thank you" goes a long way. It's the simplest way to say, "I see you, I appreciate you, and you matter." And who knows? You might just inspire someone to pass it on, making the world a little warmer, one “thank you” at a time.

The future of the company

Such a powerful message in such a simple way. 💙

Kate Lee, CEO of Alzheimer's Society, thank you for trying to respond to this very sensitive and raw subject. As someone living with dementia and someone caring for others who are going through neurocognitive changes, I understand that your advert, “The Long Goodbye” might be trying to accomplish. I know that the narrative and experience of the caregiver/care partner for years has been of continual pain and loss. Forever grieving the person their loved one was in comparison to what they have become. However, you could also have shown the new narrative, you might have shown what happens when we remove the stigma and fear from the topic of dementia and how that DOES change the outcome for both the care partner and the person living life with a dementia diagnosis. Yes… there are people who still experience this diagnosis as instant death. And some of them resent me when I suggest there is another way to treat this. But, you and your organization have a responsibility to educate those who do not know of a way that may just help them to cherish their lives for as long as they are living. No one knows their expiration date. Not you. Not me. But, people with dementia hopefully stop putting things off to experience “someday” and learn to live fully in the moment. We could all learn from that. I am sharing your letter for those who might want to read it. https://lnkd.in/ePjHPSW3

At the very beginning of this process we wanted to be laser-like and single minded in our focus on what the single enemy was we wanted to tackle. It was of course ‘dementia’. There are lots of important next-tier enemies; diagnosis, stigma, funding, unpaid carers, postcode lottery etc and each of those is a vital area requiring improvement. But the overarching, common enemy is and was dementia. While most people who have experienced dementia, as almost everyone that worked on this ad has, find it hard to believe that the public often don’t see dementia as a major injustice, we have the data to show that’s the case. “Your old, you’ve got to die of something, perhaps it’s a blissful way to go. Etc. “ It isn’t! Despite it being the biggest health and social care issue of our time, only 30% of the public strongly agree that urgent action is needed on dementia. We have to change that. And showing dementia at its worst is unfortunately necessary to do so. Whatever our areas of focus are, surely it’s time for us to unite and galvanise around the one main enemy we all want to defeat, dementia. We finally have the UK’s biggest killer on the run. Let’s stick together and finish the job!