Sesotec’s Post

Just finished an incredibly insightful session with Medicaspace on becoming a successful Field Service Engineer. 💡🌟 🚀 Key takeaways: 1. Role of Field Service Engineer (FSE) 2. Essential Skills for FSE 3. Technical Knowledge Required 4. Importance of Documentation 5. Effective Customer Handling 6. Managing Service Contracts 7. Installation Procedures 8. Troubleshooting Techniques 9. Maintenance Protocols 10. Conducting Demonstrations 11. Tips for Self Improvement 12. The Importance of Excellent After Sales Service for Business Success 13. Real Market Situations 14. Mastering the Service Manual Feeling inspired and ready to take on new challenges! 💪✨ If you’re in the industry of biomedical engineering or aspiring to be, this is the kind of knowledge that can truly set you apart. 🌟📚 Don't miss out on the opportunity to level up your career and stay tuned for the next one. 🚀💡 Like & repost these notes to spread the knowledge and benefit everyone! 🙌✨ Let's empower each other to succeed. #ShareTheKnowledge #CareerGrowth #IndustryInsights #FieldServiceEngineer

In this industry, time is money, and we know the urgency of having a down system. That's why we’re committed to getting a trained technician on-site as quickly as possible to repair your system and provide long-term solutions for peak performance. With decades of combined experience across a diverse group of engineers and technicians, we offer the most effective induction solutions tailored to your needs. We are truly your One-Stop Shop for All Things Induction—making it easier than ever to access top-tier induction systems and service worldwide. At ThermESC we stand by the values that drive us: Integrity: Honest and straightforward in every interaction. Collaboration: Leveraging diverse expertise to advance the industry. Customer Commitment: Going above and beyond to deliver on our promises. Innovation: Always exploring new ways to save you time and deliver better solutions. Transparency: Doing the right thing, every time—no shortcuts. Passion: With 10+ locations and passionate teams, we love what we do and bring that energy to every project. Let us help you keep your systems running efficiently. 🌍💼 🛠️ Find your solution today on our website [www.thermesc.com] Follow ThermESC to see how we connect you to the best induction solutions around the globe. #InductionHeating #Innovation #CustomerFirst #GlobalSolutions #IndustrialTech #PeakPerformance

Markus Schmid has been working as an Automation Engineer at Uhlmann Pac-Systeme for 3 years. His work focuses on our blister machine B1440. 🛠️ What is your area of responsibility? As an Automation Engineer, I am responsible for the smooth operation of our machine software. This includes software updates, further developments, but also remote troubleshooting with customers and fitters. I connect remotely to the machine's PLC and HMI and analyze and rectify possible errors. 🌟 What is special about this job? The incredible variety. At the helpdesk, we look after all types of machines. Their life cycle is around 30 years, so we look after a large number on versions of a machine type. Another great thing about my job is the gratitude of the customers and fitters. 🏆 Why is this job so important for Uhlmann? I use my specialist knowledge to support the service technicians who need help with the software on site at the customer's premises. The service is Uhlmann's flagship. Through my work, I guarantee a reliable service and therefore a high level of customer satisfaction. 🚀 What are the development and career opportunities in this job? Technological innovations, and therefore professional and personal development, are part of everyday life in this job. Whether at the customer's request or on our own initiative, we are constantly improving our technologies. 👀 Have you got curious? We're currently looking for an Automation Engineer at Uhlmann - https://lnkd.in/ec7cicds #AutomationEngineer #WeAreHiring #Career #BehindTheFrontdoor #UhlmannInsights

Expertise is one of the key elements in achieving our goal: "for every patient a safe endoscope"

Service that supports you 🤝🏻   At accroma labtec, we are committed to provide exceptional support throughout your laboratory automation journey. Our comprehensive service offerings ensure that you receive the assistance you need at every stage. Here’s how we support you: 🔹 Pre-Sale: Do you want to test the performance of the accroma system with your samples and methods? We offer feasibility studies in one of our globally distributed demo centers so you can be sure that the robotic solution will work for your samples or solution. Expert advice to help you the best methods and workflows for your specific needs. For example, no internal resources are required or optimized methods without training. 🔹 Warranty: Each system comes with a warranty of 12 months starting with its delivery date. Upon request, we offer warranty extensions of up to an additional 5 years. 🔹 Hotline/Remote-Service: Our remote service plans help to solve the majority of the problems. A telephone hotline and a ticketing system are available, which can also be accessed directly through the software. 🔹 Installation: Our trained service engineers will install the system at the desired position. If the system should be interfaced with an analytical instrument, we make sure your hardware and software integration is successful. 🔹 Familiarization & Training: Even though the software and the system are very user friendly, we instruct you to prepare your samples right after installation. We show you how to create workflows and how existing methods can be transferred to your accroma system. Furthermore, we offer web-based online trainings for cost- and time effective self-teaching. 🔹 Qualification: Our service engineers follow standardized qualification protocols to make a system ready for GMP. 🔹 Maintenance: The accroma system is built to run robust around the clock. To ensure smooth operation, we recommend annual preventive maintenance carried out through certified accroma field service engineers or partners. 🔹 Instrument Care Plans (ICP): We offer attractive and instrument care plans for hard- and software. Various levels from Basic to Premium are available. Our dedicated team is here to ensure that your lab operates efficiently, allowing you to focus on what matters most. Partner with accroma labtec and see the benefits of our dependable support. Contact us for more information! 📧 #support #accroma #pharma #labautomation #labofthefuture

👉🏼 PRECISE 👈🏼 It’s what we’re known for—and proud of! Matti Hautakangas, our Calibration Technician, puts it well: 💬 “Precision is closely related to trustworthiness.” It sure is. 💚 For Matti, precision starts with the mundane things: showing up at the workplace on time, knowing his responsibilities, and simply being kind to others. 💬 “If we can’t stay within those limits, then there’s no precision in our measurements either.” At the workplace he aims to be precise within fairly strict limits aligned with what’s expected of him. 💬 “Elsewhere I’m also precise but with radically more forgiving specs, so to say.” Whether it’s handling electrostatic discharge or playing a guitar 🎸—one of his passions — Matti believes aiming alone won’t get you there. 💬 “On top of hard practice, you’ve had to do precise work in understanding the art itself and how it connects to the world”, he summarizes. Want to learn more about our core values? Follow @beamexcalibration for more! #TeamBeamex #values #precise #lifeatbeamex #calibrationtechnician

𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗹𝗮𝗯 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 - 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗳𝗿𝗼𝗺 𝗮 𝘀𝗶𝗻𝗴𝗹𝗲 𝘀𝗼𝘂𝗿𝗰𝗲 𝘄𝗶𝘁𝗵 𝗪𝗮𝗹𝗱𝗻𝗲𝗿 Laboratory owners and managers know this challenge: #maintenance is a must - but it should be as smooth, efficient and manufacturer-independent as possible. This is exactly where Waldner comes in. 🔧 𝗔𝗹𝗹 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗼𝗻𝗲 𝗽𝗮𝗿𝘁𝗻𝗲𝗿: Regardless of whether the laboratory environment consists of Waldner or third-party systems, our team of specialised technicians takes care of the maintenance of all safety-relevant components. 💡 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗺𝗲𝗲𝘁𝘀 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Thanks to modern diagnostic software and a comprehensive stock of spare parts, we often resolve problems directly on site - with minimal downtime. For older systems, we also offer conversion kits that not only increase safety but also energy efficiency. 🌍 𝗖𝗹𝗼𝘀𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿, 𝗮𝗹𝘄𝗮𝘆𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲: Due to our dense service network, we are quickly on site. And in case of urgent problems? Our remote support solutions allow us to quickly analyse and correct faults - even from a distance. 👨🔧 𝗛𝗶𝗴𝗵𝗲𝘀𝘁 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝘁𝗵𝗮𝗻𝗸𝘀 𝘁𝗼 𝘁𝗿𝗮𝗶𝗻𝗲𝗱 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗶𝗮𝗻𝘀: Our technicians are highly trained and regularly take part in further training so that any laboratory environment can be optimally supported. How do you organise maintenance in your #laboratory?

🌐 Empowering Precision and Reliability with SIEVERS’s Circle of Quality I’m excited to share a closer look at what drives our customer success at SIEVERS: The ‘Circle of Quality’ from SIEVERS Instruments. This approach isn’t just about what we do—it’s about how we ensure every client benefits from our unwavering commitment to excellence. ✨ Quality & Traceability: Our Analyzers are designed with the finest components, assuring traceability and reliability from manufacturing to laboratory analysis. 💡 Confidence in Standards: We don’t just meet standards—we set them. Our analyzers and certified reference materials provide you with the certainty needed in regulated environments. 🤝 Expertise You Can Count On: Our experts don’t just know the field; they lead it. With comprehensive SOP guidance and regulatory insights, we’re here to navigate complexities alongside you. 🛠️ Support That’s Always There: With a global reach and a local touch, our support team ensures that your operations run smoothly, providing rapid resolution and continuous support. Join us in this journey of excellence—where quality isn’t an outcome but a shared commitment to the success of every client we serve. #Veolia #CircleOfQuality #Innovation #CustomerExcellence #SieversInstruments #SIEVERS #TOC

Did you know that our dedicated and skilled Customer Service team in the #UK have over 60 years combined experience at Telstar, specializing in customer support for clients, with a strong emphasis on #containment and #aseptic isolator systems? Our ever-growing team are fully aware that your #equipment is the backbone of your entire #facility, and how effectively it functions affects business objectives and overall plant #efficiency.   Our client-centric approach provides tailored solutions to meet unique #development needs and accelerate your #timelines. 🛠️Maintenance can impact both the quality of products and the compliance of #pharmaceutical processes. Maintenance programs are recognized as #critical to the success of the operations they support.  How can we help you deliver?  Quality | Speed | Flexibility | Availability   ✔️ Replacement parts – many stock items available NOW! ✔️ Emergency help and advice. ✔️ Servicing. ✔️ Upgrades & Modifications. ✔️ Operator training.  ✔️ Specialist Testing.  💬Contact our team today to learn more. service.uk@telstar.com 🌏Interested in learning about our global network where we offer a comprehensive global service proposal, prioritizing customer needs? Visit https://lnkd.in/ehG5dcBS #Customerservice #Telstar #Spareparts #Maintenance #Retrofit #Upgrades

Today, I had the privilege of chatting with our exceptional Condition Monitoring team. They shared insights on the challenges our customers face when allocating limited maintenance engineering time. I learned how our certified technicians support customers through both in-person surveys and innovative remote monitoring solutions. By covering a wide range of equipment and sensor types, they provide critical insights and timely intervention alerts. While simple anomaly detection is essential to prevent secondary damage from equipment failures, the real value for ERIKS customers comes from collaborating with our subject matter experts. This partnership ensures that resources are allocated to the most likely points of failure, optimising maintenance efforts. At the core of this collaboration is our award-winning platform. Utilising proprietary algorithms, it seamlessly translates raw data into actionable insights. When intervention is required, the platform not only stimulates prompt action but also facilitates professional communication and secure information storage. Our state-of-the-art products, platforms, and expert team make condition monitoring accessible and efficient across both primary processes and ancillary systems. This not only reduces downtime but also delivers invaluable peace of mind. #ERIKSUK #Maintenance #LetsMakeIndustryWorkBetter