Let me tell you about how we used "Card Sorting" to improve a platform.
My friend runs this online learning platform for students from 9th-12th standard. It had tons of great content, but users were struggling to find what they needed. Usage was dropping, and we couldn't figure out why.
That's when we decided to try the card sorting methodology. It's a fancy name for a simple idea: we asked users to organize the platform's features in a way that made sense to them.
We used an online tool where users could drag and drop virtual cards representing different parts of the platform.
Card-sorting exercise gave us incredible insights into how users wanted to navigate the site.
The results were eye-opening! users grouped study materials by subject, wanted quizzes next to related lessons, and preferred having discussion forums linked directly to topics they were studying.
Using these insights from the card sorting methodology, we reorganized the entire platform. We structured everything to match how users naturally think about their learning process.
The results were dramatic! During prototype testing with the new layout, users found the platform much easier to use, spent more time on it, and engaged more with the content and each other.
This experience showed us the power of the card sorting methodology. It's not just a UX reasearch buzzword – it's a real way to understand how your users think and what they need.
Have you ever conducted card sorting exercise? Drop your experience in the comment section
#CardSortingUX #UserCenteredDesign #EdTechUX #UXResearchMethods
#ProductRedesign
UI / UX Designer | Landing Pages | Mobile Apps | Dashboards | Websites | NFT | Wireframing | Prototype | Figma | Professional Designer
2wCongrats Shah Hussain! wishing you the best of luck