Shaun Crabtree’s Post

Here are five reasons why I loved working at McDonald’s: 1. **Striving for Excellence**: At McDonald’s, we were always encouraged to be the best in the fast-food industry. Being number two was never an option. 2. **Employee Development**: The owners truly invest in their employees' development, providing ample opportunities to learn and grow as leaders. 3. **Open Communication**: The owners value and listen to employee input, fostering an inclusive and collaborative environment. 4. **Investment in Resources**: McDonald’s invests significantly in both state-of-the-art equipment and its people, ensuring a top-notch working environment. 5. **Continuous Improvement**: Leadership at McDonald’s is committed to excellence, constantly seeking new innovations and conducting cooperative visits to enhance customer service. I am proud to say I worked at McDonald’s !

Transformation Tuesday! Leadership Lessons Learned Flipping Burgers: Why McDonald's Was My Best Business School This is me 1975 just getting off work at my first McDonald's crew member job. Back then, there were no touchscreens or advanced technology. We were a team, relying on clear communication, collaboration, and good old-fashioned hustle. I started as a cashier, carefully counting out change in my head, then graduated to fries and, eventually, the grill. Every station presented new challenges but also new opportunities to learn and grow. Those McDonald's days were a long time ago, but the lessons learned working my afterschool job have stayed with me throughout my career. The value of teamwork, the importance of a strong work ethic, and the power of a positive attitude – are principles that continue to shape me as a leader today. It wasn't always fun, but the lessons I learned at McDonald's have stayed with me throughout my career: 🍔 The value of hard work and dedication: Every job deserves respect, and giving it your all, no matter the task, is a valuable skill. 🍟 The power of teamwork: We achieved more together than we ever could alone. Supporting and learning from each other is essential for any successful team. 🍔 Adaptability and problem-solving: From figuring out how to handle a rush to deal with unexpected situations, those early days were a resourceful crash course. 🍟 Customer Service Excellence: Making people happy, even with something as simple as a smile, is a gesture to make customers feel welcome in any industry. So, here's to the McDonald's Corporation! You may not have known it then, but you were helping mold a future leader! ✨ #leadership #management #innovation #humanresources #entrepreneurship

VP Kamala Harris recently reflected on her time working at McDonald’s, noting that her role in making fries “wasn’t a small job.” This perspective is a powerful reminder that every position—regardless of its perceived size—plays a crucial role in an organization’s success. Consider this: McDonald’s serves over 3 billion pounds of fries each year! It takes a dedicated team to meet that demand, highlighting the importance of every contribution. Each job requires unique skills and efforts, and no role should be underestimated. Whether in entry-level positions or leadership roles, everyone’s work is essential to achieving a common goal. Let’s celebrate the significance of all jobs and the hard work that goes into them. Every contribution matters. What are your thoughts on this? How have you seen small roles make a big impact? https://lnkd.in/eQv2JbVM

In 2005, while working for Woolworths Café, I faced a daunting yet exciting challenge: opening a new restaurant, http://FOOD.BAR in Design Quarters. This opportunity presented me with the task of recruiting and training 80 new staff members—a pivotal moment that ignited my passion for training. As I stood in front of the new staff on their first day of training, every nerve tingled with nervousness and anticipation. Little did I know, this experience would shape my career path for years to come. Over my 14-year career at Woolworths Café, I immersed myself in leadership training, customer service, financial management, and recruitment, developing my skills and expertise. After nearly three decades in hospitality, I chose a new career journey in the real estate world as a Team Leader. This transition allowed me to meet incredible individuals, and apply my training skills to a different industry. Despite facing challenges like the unexpected retrenchment of our entire leadership team in the Western Cape, 2 days before we went into lockdown, I took the opportunity to start my own company. Today, as I celebrate my 4-year anniversary, I am living my passion and serving my purpose with gratitude for every person who supported my journey. So, here's to embracing challenges, accepting opportunities, and transforming into the best version of ourselves. Thank you for being part of my journey—I couldn't have done it without you! #Leadership #Leadershiptraining #Managers #Delegation #Influencers #Motivators #Skills #TheWinningAttitudeSkillsTraining #Thewinningattitude #Goals #Goaltraining #Motivation #Goals #Goalstraining #Goalsetting #Goals #Goalscoach #Success #Focus #Driven #Achievement #Goalsmastery #thewinningattitudeskillstraining #thewinningattitude #skills #training #goaldriven #perserverance #Commitment #SpeakingWithPurpose #ConfidenceInSpeaking #WiseWords #Publicspeaking #Confidence #Storytelling #Fear #Speakinginpublic #Skills

Thanks for the shoutout and thoughtful reflection, Alai Umérez Sué! 👏 I appreciate you sharing my perspective on brand authenticity in the context of current events. It's a tricky balance for brands to navigate, and as you mentioned, staying true to core values and personality can be more impactful than chasing every trending topic. I agree that awareness of global events is important, but consistency in messaging and action is key to building trust and long-term consumer relationships.

What a week! I just spent the last 3 days at McDonalds head office in Toronto participating in the Inspire leadership course. I always like to share why McDonalds is such an awesome place work and while conventions, and sabbaticals and awards are all fun and appreciated, it’s the focus on developing people and leaders that truly makes this a special place to work. For McDoanlds Canada, it’s starts at the top with Michèle Boudria, one the best people leaders I have ever had the opportunity learn from and someone who always makes people and their development a priority. Because we have that strong commitment to people at the top, it means it’s a priority at every level of the company. Many people outside of McDonalds may be surprised to know that we refer to ourselves as a people company, because we know that people are our key to success. So this week I attended the Inspire course with about 15 other amazing leaders at McDoanlds (including my partner in crime, Lucia Kanellopoulos) to add important leadership skills around coaching, tough conversations and talent development to name a few. The material was fantastic and beyond learning new skills I had the chance to meet some great leaders at McDonalds, from so many disciplines. It is incredibly rewarding to have had the opportunity to be fully supported in taking a week of time to attend the class in person (shout out to my amazing team for holding down the fort this week). And just a huge amount of appreciation to McDonalds for seeing the value and potential in me, and investing time and resources to further develope my leadership skills and to continue to set me up for success for the next challenge. And last, but most certainly not least a shout out to Sonia Gonzalez who facilitate the course. All I can is wow, Sonia you are fantastic, I think everyone in the class commented to me how much they enjoyed your facilitating. If you ever have a chance to attend a course that Sonia is facilitating, go! Really fantastic. So I am flying home to Vancouver re charged, excited and fired up to get back to work opening a heck of a lot of new restaurants in Western Canada. Our appetite for growth is going strong so if you have a site that you think would be great for McDoanlds and want to experience what it’s like working with this amazingly powerful brand please reach out to me, my team Victoria Gereluk, Christopher Bekkers, Matthew Dunn, Audrey Powell, Andrea McKittrick or Kristy Wainwright. You can also reach out to any of our broker partners, Jack Voykin, Brodie Henrichsen. Until the next cool McDonalds update… 🎶 Ba-da-ba-ba-ba🎶

Over the course of my career in retail store operations, field leadership, and learning and development, I’ve been able to travel to many different places for work, leaving just three states in the U.S. that I had yet to visit: Alaska, Iowa, and New Mexico. My trip in July not only checked off one of those states, Alaska, but it also added another area of North America I’ve yet to explore: British Columbia. As a self-confessed foodie, I always seek out great restaurants when traveling and, if possible, the opportunity to meet the chef while I enjoy their food. While in Vancouver, we enjoyed a spectacular experience at celebrated restaurant Viji’s Bib Gourmand. During our time at the restaurant, we met and talked with Chef Vikram’s entire staff. He explained that it was important to him that we met all of them because everyone contributes to the success of the customer experience. They were all highly engaged and authentic; nothing was for show. Having spent a large part of my life and career developing leadership training to create this type of culture in retail organizations, it made a huge impression on me. I was struck by how humble and appreciative he was for his restaurant team and where he is today. One sign of just how powerful his restaurant’s culture is: Most of his team have worked with him for over 20 years! The parallels to retail are evident: Treat your team well, empower them with skills and confidence, and instill in them a sense of ownership and pride, and they will ensure your customers are well taken care of. It’s the employee-customer profit service chain that I have followed my entire career. When you engage and empower people, they will deliver their best work for your customers. And they (and your customers) will stay with you for the long haul. How are you creating a culture of trust and respect? #LearnMOHR #Retail #LeadershipTips

👨🍳 Chef Spotlight 👨🍳 Yes I know Chef Appreciation week has passed, but with such wonderful talent in our business, I could write about them 52 weeks of the year! One such talent is Cormac Kennedy. I’ve had the pleasure of watching Cormac’s journey unfold at Compass Ireland, and it’s time I share how proud we are of the chef and leader he’s become. When Cormac first joined as Chef de Partie at Vodafone, you could immediately see his talent, but it was his energy that really set him apart. There was something about his enthusiasm and attention to detail that made you stop and take notice. Despite being early in his career, it was clear Cormac had leadership potential. Fast forward to today, and Cormac has stepped into his role as Chef Manager within one of our key accounts with such ease and confidence. Running a kitchen is no easy task, it's all about juggling creativity with the everyday realities of budgets, suppliers, and keeping a team motivated. Cormac does it all without missing a beat. What really stands out is his ability to bring people along with him. He’s got a knack for mentoring his team in a way that’s both supportive and empowering. You can see how much his team respects and trusts him, and that’s a true testament to his leadership. Cormac’s journey is a reminder of how mental fortitude, hard work, and a bit of support can lead to incredible growth 💪 Here’s to more plenty more success in and beyond the kitchen 👏 #Leadership #Mentorship

🤣 I took my learnings from leadership books to the point of apparent craziness on Saturday night 🤪… A friend and I went out for the night in St Kilda (Melbourne). 🍻🥃 Once the pubs had closed, my mate wanted food, so we went to McDonald's. 🍔🌯 Now, the McDonald’s “restaurants” in Melbourne are generally not kept very clean, and you often struggle to find a clear, clean table to sit at. But, without exaggeration, the McDonald’s we went to on Saturday night had rubbish literally piled up on every table and spilling onto the floor. 💩🕳️😷 It was absolutely revolting. 😩 Numerous books I’ve read teach that if something needs to be improved, don’t complain about it unless you’re prepared to do something about it yourself. 📚🤔 So, that’s exactly what I did, much to my mate’s embarrassment. 😅 I asked the manager for a bin bag and a cloth and started cleaning the tables myself. 🧽🧹🗑️ I honestly didn’t do this to be rewarded (or even thanked); I did it because it felt like the right thing to do (I was a bit tipsy 🤭). It’s probably a good thing that I didn’t expect to be rewarded, as neither the manager nor the staff thanked me (which, despite not being my motivation, I found pretty shocking 😲🤯). However, it was delightful to get into a few conversations with fellow customers as they thanked me. 💬🙏💜 I’m curious - would you have done the same? Am I the fool for bothering? 🤣 #leadership #action #gratitude

During a weekend trip with a friend, I struck up a conversation with a waiter at a diner. His friendly demeanor, excellent service, confidence, and engaging conversation impressed us. Assuming he was the manager, we inquired, but he denied it. Even when we suggested the possibility of a team or shift leader role, he again declined. His response surprised me, given his obvious leadership qualities. The waiter proceeded to explain that despite his intelligence and capabilities, he chose to work at the restaurant because it offered a steady and honest income. I couldn't help but agree, acknowledging the value of meaningful work. His personality and confidence radiated in his every move. It was clear that confidence isn't about perfection, but rather embracing one's strengths and embracing uniqueness. Take a moment to reflect on a skill or quality that you excel in and put it in the comments. I'll leave mine too! 😃 #confidencebuilding #confidencestrategies #confidencetips #leadershipdevelopment #leadershipqualities #transformationjourney #purposealignment #consultant