Shaun West’s Post

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Professor for Product-Service System Innovation

🚀 Excited to share insights from our recent presentation at the Smart Service Summit 2024! At the summit, Giulia Wally Scurati explored "AI-powered value co-creation in Product-Service Systems", highlighting various case studies that demonstrate the transformative role of AI in enhancing collaboration, innovation, and value creation throughout the entire lifecycle of PSS. 💡 From AI-driven predictive maintenance for autonomous vehicles to smart oral healthcare solutions, we’re seeing how AI can facilitate proactive, data-driven services that bring together manufacturers, service providers, and end-users to co-create value in ways never before imagined. 🌍 Key Takeaways: - AI drives stakeholder collaboration and system optimization. - Dynamic AI models can predict maintenance needs, improve user experiences, and unlock new innovation opportunities. - AI fosters personalization, enabling tailored solutions that increase both customer satisfaction and sustainability. This work wouldn’t have been possible without the incredible contributions of the co-authors: Giulia Wally Scurati, OMSRI AEDDULA, Carl Toller Melén, Tobias Larsson, Shaun West, and Johan Wall. The future of Smart PSS is bright, and AI is undoubtedly a key enabler. Grateful to my collaborators for their exceptional work in driving these innovations! 🔗 Let’s keep pushing the boundaries of what's possible with AI in PSS. #AI #ProductServiceSystems #SmartServices #Innovation #ValueCoCreation #AIInIndustry #Summit2024 Blekinge Institute of Technology HSLU - Institut für Innovation und Technologiemanagement IIT Institution of Engineering and Technology (IET) BMI Lab BGW AG Management Advisory Group Innovation Booster - Databooster data innovation alliance International Society of Service Innovation Professionals (ISSIP)

Tobias Larsson

Prof. Dr. Product Development Research Lab, Blekinge Institute of Technology

1mo

💪🏻👌

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