Sheraton Grand Hotel & Spa Edinburgh’s Post

Finance training today, with the emphasis on hospitality

Thirty pages in and I already highly recommend this book! #unreasonablehospitality #serviceindustry #hospitality #hotels

Have you ever wondered why it’s so important to motivate your hotel staff? See here to find out how motivation affects hotel staff. . . . #hotelstaff #hotels #hotelmanagement #hotelier #hospitalityindustry #hotellife #hospitality #hotelindustry #motivation #staffmanagement #uk

One of my favourite messages of the year.....not from a client, but a member of the team at the hotel! Sometimes sales people sell the dream and its up to the operational team to deliver that dream.....it is even better to have people on board who live that dream as well! I have covered the 'Enthusiasm' up! 🤣 #lifeinhotelsales #team #hospitality #hotels

Today is a FULL day of workshops at The Portland Regency Hotel & Spa! Each workshop is a 3-hour deep dive with an expert into their respective topics ✏️💡 #agentsofchange #digitalmarketingconference #digitalmarketing

What sets Auden Hospitality apart from the rest? A question that often comes up. So, what's the secret sauce? Swipe through to uncover why we're not just hotel consultants and how we're shaking things up in the hotel F&B scene. #innovation #thinkdifferently2024 #hospitality #hotels

Sustainable Breakfast delivering lower food waste - great suggestions from Scot - breakfast buffets are a very large area of food waste - hotels can be slow to react to reduced customer flows and overfill bowls towards the end of a service. Consider also switching from buffet to table service for cooked breakfasts for early and late service times with full buffet at peak - all it requires is management commitment, a willingness to change, and staff training - ty it #foodwaste #foodwastereduction #greenhospitality

An effective way to promote professional appearance among your staff is to place mirrors in the back of the house near the exits to the front of house. Encouraging your team members to take a moment to inspect their appearance before entering guest view can help instill confidence and ensure that they represent the brand well. This simple, impactful practice not only emphasizes the importance of personal presentation but also contributes to a positive and professional image that resonates with your guests. Photo: The Savoy #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

Today we share the story of how One Two Four Hotel & Spa, a brand-new hotel in the hotel-dense Ghent, went from being the new kid on the block to becoming one of the market leaders in just one year. Check out the full case study to find out how OTA ranking management and revenue management can help take your hotel to the next level. Read the story here 👉 https://lnkd.in/e4KZYf_b

F&B is a global problem in hotels I aren't telling you that, it's what people tell me every week. It doesn't have to be that way Clear Strategy Clear Stories Clear Communication To execute these five top tips Who agrees? 🙋🏼♂️  #innovation #thinkdifferently2024 #hospitality #hotels