Top Customer Questions to Prepare For Every dealership hears similar questions from customers. Here are the top 5 questions our team is prepared to answer: 1️⃣ “Can I get financing?” 2️⃣ “Is there a warranty?” 3️⃣ “What’s the mileage?” 4️⃣ “How many previous owners?” 5️⃣ “Can I test drive it?” Preparing for these questions builds customer confidence and makes the sales process smoother! Need help training your team to handle these questions effectively? Let’s chat! Book a free strategy session today: https://lnkd.in/dHDauR54 #CustomerService #CarDealership #CarSales #CustomerExperience
Shift Gears Media’s Post
More Relevant Posts
-
⭐️⭐️⭐️⭐️⭐️ Who you choose to deliver your vehicles to your customers reflects directly on you and your dealership. A negative review from a dissatisfied customer can seriously harm your dealership's reputation and impact sales. According to Inc. Magazine, it takes 40 positive consumer reviews to counteract just one negative review. A transport team that prioritizes your best interests is crucial, as a poor transport experience can affect the overall car-buying process and result in positive reviews. Conversely, a positive transport experience can significantly increase the likelihood of receiving a glowing review. ⭐️⭐️⭐️ With Team Alex:⭐️⭐️⭐ ⭐️ Quoted Price – Locked in for 7 days 😡 No Annoying Sales Calls or Drop-ins – We respect your time ⭐️ Live Chat Via 📱Dedicated Texting – Average response time 60 Seconds (9549338329) ⭐️ Amazing Customer Service ⭐️ Informative Videos & Tips ⭐️ QQLink - Personalized online transport tool ⭐️ Direct Customer Referral - Via QQLink Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez and Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience,” contact us directly. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
To view or add a comment, sign in
-
"Endless ringing or getting stuck on hold happens to one out of seven dealership service customers who try to schedule an appointment, according to new Pied Piper research." Let's do the math. If 50 customers call your service department everyday: - 7 customers per day get endless ringing or stuck on hold - 35 per week - 140 per month - How does that make your customers "feel"? What if you could reduce the number of inbound phone calls (and provide a better customer experience) by proactively reaching out to all of your customers to set appointments via text message? #carsales #automotive #fixedops #fixedoperations #customerexperience Ed McMahon Wally Burchfield https://lnkd.in/e96XKZGp
To view or add a comment, sign in
-
Maximize Your Dealership's Potential with Automotive Service Retention! Did you know returning customers spend 67% more than new ones? Focusing on service retention not only boosts revenue but also builds loyalty. By enhancing customer trust through transparent communication and exceptional service, you can keep your customers coming back for more. In a competitive market, it's time to turn your existing customers into lifelong partners. Let’s transform the way we engage and retain customers! #CustomerLoyalty #AutomotiveSuccess #AutomotiveSales #CustomerRetention #DealershipSuccess
To view or add a comment, sign in
-
Did you know that the average car dealership misses about 20% of its incoming calls? That’s not just a missed call—it's a missed sales opportunity and a potential dent in your dealership's reputation. In today's fast-paced market, consumers expect prompt, efficient service. A missed call might lead them to think twice about choosing your dealership. But what if there was a straightforward solution that doesn’t break the bank? Introducing Logimeter—a system designed to turn missed opportunities into closed deals. Our platform doesn’t just help you keep track of missed calls; it lets you respond immediately and gather valuable data to enhance your sales process. Curious to see how we can help elevate your customer service and sales? Connect with me to learn more about Logimeter’s transformative capabilities.
To view or add a comment, sign in
-
Automotive News Mini Session: Achieve F&I Success Despite Evolving Market Conditions Watch our latest Automotive News mini session with VP of Sales, Key Accounts, Paul Mccarthy. The webinar focuses on how dealerships can utilize F&I sales strategies that drive customer loyalty and what F&I offerings will help prepare dealers for success in 2025 and beyond. https://lnkd.in/g2BSmgpC #Protective
To view or add a comment, sign in
-
Recall Masters helps you leverage recalls to drive more business to your dealership. Increase your service revenue and customer base. Learn more at www.recallmasters.com #ServiceRevenue #CustomerRetention
To view or add a comment, sign in
-
In the busy world of automotive service, dealership staff have little to no time to call on customers to schedule recall service appointments. In this blog post, Matt talks about how Bowtie Solutions' BDC can help boost revenue and customer engagement by maximizing your service center’s capacity through outbound recall campaigns. Read the full blog to learn more 👉 https://bit.ly/3Tjn5zF #NewBlogPost #BowtieSolutions #Recalls
To view or add a comment, sign in
-
🚗 Boost Your Dealership’s Profitability with Advanced AutoGuard! 🚗 Are you looking to enhance your dealership’s sales and F&I departments? Look no further! At Advanced AutoGuard, we offer tailored products and solutions that drive profitability and customer satisfaction. 🔧 Why Choose Us? Comprehensive F&I Products: Our extensive range of protection plans, extended warranties, and service contracts are designed to meet the needs of today’s savvy customers, helping you close more deals. Increased Revenue: F&I products can contribute up to 50% of gross profit on vehicle sales. Our solutions are built to maximize your dealership’s profitability. Customer Retention: Customers who invest in our products are 3x more likely to return for service, building long-term loyalty and increasing repeat business. 🚀 What We Offer: Tailored Solutions: We understand that every dealership is unique. Our team works with you to create customized F&I solutions that align with your goals and market. Training and Support: We don’t just provide products—we empower your team with the knowledge and tools they need to sell effectively and confidently. Seamless Integration: Our products are designed to integrate smoothly with your existing processes, ensuring a hassle-free experience for both you and your customers. Elevate your dealership’s performance and offer your customers the protection they deserve with Advanced AutoGuard. Let’s drive success together! Connect with us today to learn more! #Automotive #Dealership #FandI #CustomerSatisfaction #VehicleProtection #AdvancedAutoGuard #SalesGrowth #Profitability
To view or add a comment, sign in
-
Have you seen our new Customer Deal Sheet? 🎉 Explore how our dealer partners are streamlining their workflow, creating more effective customer engagements, closing deals faster and achieving stronger results. ➡️ https://brnw.ch/21wNG3z #automotiveMastermind #Dealership #AutoDealers #AutoSales #PredictiveMarketing #AutomotiveIndustry
To view or add a comment, sign in
2 followers