Shook Kelley’s Post

How do you create spaces that affect the customer journey? "Consumers increasingly realize they don't want all their products, food and entertainment needs delivered to their front door. They want to go outside to the markets, malls and main streets to activate their senses, social muscles and community connections," Kevin Kelley illuminates the goal of the customer journey. Read more from this insightful interview with National Retail Federation here!

Shook Kelley: Headlines

Shook Kelley: Headlines

shookkelley.com

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