🎧 Exciting Conversation Alert! 💬 We’re thrilled to share a recent interview featuring our Head of Banking and Payments, Natalie Kelbrick CA (SA), discussing the vital role of banking and payments in the retail sector. In this episode, she dives into industry jargon, the importance of breaking it down into customer-friendly language, emphasising our focus of putting customers first. 🌟 At Shoprite Financial Services, we believe that customer advocacy is not just a motto - it’s a commitment. Natalie articulates how we can enhance the customer experience, ensuring that their needs are always prioritised in our banking solutions. Tap into valuable insights and discover how we are reshaping the landscape of retail banking and payments with customer-centric solutions! 🎙️ Listen now
In the last conversation of our Reclaiming Ambition series, we connect with Natalie Kelbrick CA (SA), Head of Banking and Payments at The Shoprite Group of Companies. As the bridge between consumers and financial institutions, retailers like Shoprite play a unique role in the advancement of payment technologies and adoption by sharing their insight into consumers' behaviours and needs. Listen in as Natalie describes this relationship and why it is so important that retail leaders advocate for customers. #WomenLeaders #WomenInBusiness #FinancialServices #Retail #RetailPayments
