Everyone thinks the CEO is the boss. But, in reality the CEO just works for every stakeholder. Customers, employees, investors - they all have expectations. And you’re the one juggling them all. → Customers want a product that solves their problems. They don’t care about the blood, sweat, and late nights your team puts in. They want results. → Employees want clarity, direction, and purpose. They want appreciation for their efforts. If a customer doesn’t show appreciation, they wonder:: “Do we have the right strategy?” “Why are we working on this?” → Investors? They’re watching the numbers. They want to see progress, momentum, and a solid story. I’ve realized that balancing this is the CEO’s job. It’s not always easy, since what one group wants may not align with what another wants. It’s a challenge, but it’s part of the journey.
Siddharth, being a CEO is more about managing expectations and relationships than being in charge. Balancing the diverse expectations of customers, employees, and investors is no small feat. It's a constant juggling act that requires empathy, strategy, and strong leadership.
I couldn’t agree more! As a CTO, I’ve seen leaders juggle these expectations while making tough decisions that balance short-term wins with long-term value. It’s a delicate dance, but those who master it build organizations that truly thrive. Thanks for highlighting this underappreciated challenge!
Spot on! The CEO’s role is more about managing relationships and expectations than being in charge.
it's all about finding that delicate balance
Hey Siddharth Mohan, you balance it well AND with a smile!
Nurturing Founder & Leadership mindset | Practicing Product Management
4dAs a leader, the mindset is - you work for your people