Siftree’s Post

Over the last few months there's a been a huge trend in implementing RAG for technical documentation and offloading support. In theory this makes sense to free up developers on rotation, but it's not as "simple" as you think. You need to have some sort of analytics behind your bot, decoupling queries from bot responses and synthesizing this information to continue extracting value from the voice of the customer. #voiceofcustomer #community #devrel #developeradvocate #chatbot https://lnkd.in/g4vv6WZS

Developers, Your RAG Support Chat Bot Needs Analytics

Developers, Your RAG Support Chat Bot Needs Analytics

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