Discussing the potential use of AI within the Payments business. A Payment is a transaction which can only have a Success or Non-Completed status, so this has to be binary. Using Gen AI for Chatbots and Customer Service interfaces, um, I would prefer to have a Customer Service problem looked at and asked by a qualified, knowledgeable customer support representative who can provide a complete personalized answer, solving the issue as quickly as possible. In terms of Onboarding new customers and supporting them through the integration process, 1. Our API is simple and straightforward, documented at www.tolamobile.io and 2. New merchant customers are hard won and the initial interaction is precious and, IMHO needs to handled by an experienced & knowledgeable OnBoarding team made up of real Engineers who can communicate effectively with the merchant customer and their Engineering teams.
Simon Pepper’s Post
More Relevant Posts
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3S80dC0 #DigitalTransformation #SoftwareInnovation
Digital.ai's Customer Advisory Board | Videos | Digital.ai
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in
-
Transform Your Business with State-of-the-Art AI Solutions! Integrating AI into business processes can be a game-changer in today's fast-paced digital landscape. 1. AI Chatbot for Customer Support: "Imagine a world where customer inquiries are handled seamlessly 24/7. Our intelligent chatbot can manage numerous customer requests, offering real-time updates on payments, refunds, and invoices. For example, if a customer needs to check their refund status, our chatbot instantly retrieves this information, reducing the need for human intervention and providing swift, accurate responses. This ensures a smooth and user-friendly experience for both customers and merchants." 2. Advanced Fraud Detection: "Stay ahead of fraudulent activities with our custom AI models that monitor transactions in real-time. Our AI analyzes transaction patterns and flags unusual activities that deviate from a user's normal behavior, such as multiple high-value transactions in a short period. With detailed analytics and risk analysis, you can save time and ensure security by addressing potential fraud before it impacts your business." 3. Predictive Analytics for Customer Behavior: "Unlock the potential of predictive analytics to improve customer engagement and retention. Our AI solutions analyze customer behavior to anticipate future actions, which enables personalized marketing strategies. By studying previous purchase patterns, our AI recommends tailored offers to customers likely to be interested, thereby increasing engagement and sales. This focused approach improves the user experience and drives substantial revenue growth." 4. Automated Financial Reporting: "Say goodbye to tedious manual data entry and hello to accurate, efficient financial reporting. Our AI automates financial reporting processes, categorizing and summarizing transaction data to generate comprehensive reports with minimal human intervention. This saves time and reduces the risk of errors, allowing your team to focus on strategic decision-making." Embrace the future with AI and transform your business operations today! Contact us at https://webelight.co.in to learn more about how our AI solutions can drive your success. #AI #CustomerSupport #FraudDetection #PredictiveAnalytics #FinancialReporting #BusinessGrowth #AIChatBot
Webelight Solutions | Custom Software Development Company
webelight.co.in
To view or add a comment, sign in
-
🚀 Tackling Onboarding Complexity with Generative AI 🔍 Challenge: Trulioo wanted to streamline its complex customer onboarding process, hindered by diverse data sources, security measures, and unique customer requirements. They partnered with Caylent to implement a highly efficient, cloud-native infrastructure. 💡 Solution: - Integrated a generative AI chatbot using #AmazonBedrock - Enabled quick, context-relevant responses via RAG and prompt engineering. - Deployed a scalable, secure AWS infrastructure. 🎯 Impact: - Accelerated onboarding processes. - Enhanced document access and search quality. - Improved team efficiency and reduced dependency on technical staff. 🌐 Read more:
Identity Verification Provider Uses Generative AI to Augment Customer Onboarding Experiences
caylent.com
To view or add a comment, sign in
-
Experience the power of collaboration at Digital.ai's Customer Advisory Board! Watch industry leaders shape the future of software delivery at the iconic NYSE. Discover how top companies are revolutionizing #DevOps and #AI in this exclusive behind-the-scenes look: https://bit.ly/3Lsml6q #DigitalTransformation #SoftwareInnovation
[Video] Shaping the Future: Inside Digital.ai’s Customer Advisory Board
https://digital.ai
To view or add a comment, sign in