Business Relationship Management’s Post

Imagine being able to catch missed deadlines before they balloon into major setbacks. We spend so much time digitising our work processes, but what's the use if we are not alerted about real-time escalations? Imagine the countless deadline misses slipping through without immediate notifications. Yes, that old weekly report will show you what happened - but that's in hindsight. It's like looking at a photograph of a fire instead of putting it out while it's still small. Enter the game-changer: Proptor. Our 5-tier auto-escalation matrix is designed for you to customize your Service Level Agreements based on the nature and deadline of your work order. Let’s say goodbye to missed opportunities and say hello to real-time, actionable information. It's time to revolutionize how you manage your work orders - and Proptor is here to make that happen. So, are you ready to stay ahead and never miss a deadline again?

Replying Quickly Vs Delaying: What Works For Client Management? In client management, your responses' speed can significantly impact. This short explores the trade-offs between replying quickly and intentionally delaying your responses. While conditioning clients to expect longer wait times can be an option, it may affect your service quality. Discover the best practices for maintaining effective client communication while balancing responsiveness and service excellence. #ClientManagement #CustomerService #QuickResponses #AccountManagement #BusinessCommunication #ClientExpectations #WorkplaceTips #EffectiveCommunication #TimeManagement #ProfessionalTips #ukbusiness #uktips #Uk

Mistake: Assuming what the client wants without clarifying. Solution: Ask questions to fully understand client expectations.

Client understanding is key. In PMC, aligning early with client needs avoids miscommunication, delays, and costly scope creep. When we listen, we deliver—and clients are happier! #ClientFocus #ScopeManagement

Watch this YouTube video to address some common mistakes made when creating your Critical Client Flow (CCF) 🌟 Watch the video here: https://lnkd.in/gGc4wciw #ClientSuccess #BusinessTips #WorkflowOptimization

Handling last-minute client requests can be challenging but crucial for maintaining a stellar professional reputation. By staying calm, communicating clearly, and prioritizing tasks, you can turn these unexpected demands into opportunities to showcase your reliability and dedication. Check out our latest #blog, by Jenna Eisenberg, for five key strategies to manage these requests like a pro! #business #clientservice #communicationiskey #customerservice #lastminuteclientrequests #whitegloveclientservice #whitegloveexperience #whiteglovemeaninginbusiness https://lnkd.in/gRVt_F8V

Top 3 contractor errors & fixes: 1. Don't pitch too early—build trust first. 2. Avoid info overload—focus on relevant benefits. 3. Confidently ask for the sale. Solutions: 1. Use strategic questioning. 2. Customize your pitch to client needs. 3. Lead them to a natural close.

Optimize your process in managing client feedback and revisions effectively with these 7 tips. #ClientFeedbackManagement #WebflowProjectTips #EffectiveRevisions

In a competitive market, client relationships are key. Binder's document management system helps you organise and access client information effortlessly, freeing up time to focus on strengthening those crucial connections. With Binder, you can: - Quickly retrieve client histories - Identify opportunities for reconnection - Personalise your client communications - Securely store client documentation for easy retrieval Discover how Binder can help you nurture client relationships: info@binder.cloud #ClientRelationships #ClientCommunication #MortgageAdviser #MortgageBroker

Dreaming of a holiday but anxious about client management? We've got the perfect solution for you! Check out our latest article packed with easy-to-follow tips to ensure your clients stay happy while you enjoy your break. Make your holiday stress-free and fun! Read our latest blog: Going on holiday? Here's how to manage client expectations https://lnkd.in/d7NrDRh9