Skip the Queue’s Post

Name: Skip the Queue on LinkedIn: #skipthequeue #podcastforattractions #userexperience…
Uploaded: 2024-11-19T17:34:42.428Z
Duration: 1 min 5 s
Channel: Skip the Queue
Description: 🎙 LISTEN TO THE LATEST Skip the Queue PODCAST EPISODE 🎡 Oz Austwick chats with Sinead Kimberley, Senior Client Success Manager at RubberCheese, about simplifying booking processes to create a smoother, user-friendly experience. 🎧 Tune in now! skipthequeue.fm #SkipTheQueue #PodcastforAttractions #UserExperience #AttractionWebsiteReport

Skip the Queue

524 followers

🎙 LISTEN TO THE LATEST Skip the Queue PODCAST EPISODE 🎡 Oz Austwick chats with Sinead Kimberley, Senior Client Success Manager at RubberCheese, about simplifying booking processes to create a smoother, user-friendly experience. 🎧 Tune in now! skipthequeue.fm #SkipTheQueue #PodcastforAttractions #UserExperience #AttractionWebsiteReport

Transcript

We've said before that if you reduce the steps in your booking process it will make you more money and we can see that really, really clearly from the reports we've done in the past. And yet the average is still really high. If I can do everything on my phone and even when it comes to say Apple Pay, if I can just do 2 clicks and my payments don't, I don't need to put in, you know, manually enter my details and things like that. I feel more happy after that experience. I don't feel like I've had to go and find my purse and get my card. I haven't had to go and remember whatever detail it is or I've lost count of the amount of times I've been stood in a car park with my phone balanced on the back of the car. Trying to find a credit card so I can yeah, I don't want to do that. And. And in all honesty, you put the phone down. Well, not even carried on that booking because I'll do it lately. Yeah. I mean it's like to comes you definitely sometimes without a doubt.

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Skip the Queue’s Post

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