Utilize mid-stay and post-stay surveys to gather insights from your guests. Gain a deeper understanding of their experience and ensure their satisfaction, preventing any negative memories from their stay at your hotel. #HotelTech #TravelTech #SopagoApp
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Personalized Guest Experiences: More Than Just a Room We (and our clients😉) believe that the future of hospitality is all about personalized experiences. In our latest video, we show how a guest traveling with her dog can easily select the perfect amenities and services for her stay—directly from her mobile device. 🐾📱 Gone are the days when a hotel stay was simply about booking a room. Today's guests are looking for more: tailored experiences that meet their unique needs. The ability to personalize their stay empowers your guests to make the most of their visit, driving satisfaction and loyalty. Do you want to learn how guest-centric offerings can elevate your hotel business? Let's talk! #HospitalityInnovation #PersonalizedTravel #GuestExperience #AttributeBasedSelling #DynamicInventory #HotelTech #WorldHospitalityAlliance
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What is the difference between a booking confirmation email and the hotel pre-arrival email? A booking confirmation email is sent to guests immediately after they make a reservation, while a pre-arrival email is sent to guests before they arrive at the hotel. Booking confirmation emails serve the purpose of confirming the details of the guest's reservation, such as the dates of their stay, the room type they have reserved, and the price they have agreed to pay. On the other hand, pre-arrival emails are designed to provide guests with additional information about their stay, such as directions to the hotel, information about local attractions and restaurants, and details about hotel amenities. Book a demo to find out on how Sopago is impacting hotels guest engagement through pre-arrival emails. #SopagoApp #TravelTech
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Hotelier, you probably know by now that modern travelers demand different types of guest service to earn their trust, right? Indeed, each guest arrives with unique expectations, whether they prioritize efficiency, luxury, or personalized attention. This tailored approach not only enhances guest satisfaction but also encourages repeat visits and positive reviews, which are vital for the hotel’s reputation and success. That's why today's #AskDrops covers different types of service in the hotel industry to stay competitive in a rapidly evolving industry. Check it out! 🏨🤖 #HospitalityIndustry #GuestExperience #HotelService #TravelTech #CustomerService
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Attention Hoteliers! Don’t miss this exciting snippet from the recent #webinar, "Pre-Arrival Techniques to Create a Perfect Stay", Watch as Savina Karaivanova from Userguest shares #expert #tips on using data and #online #behaviour to #personalise every guest's booking experience on your #hotel #website
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Are you losing potential guests at the final hurdle? Industry data shows an alarming 84.63% abandonment rate for hotel bookings. Booking abandonment doesn't have to be your hotel's reality. We've cracked the code on keeping guests engaged from first click to final confirmation. Want to know how? Let's explore our proven strategies for a seamless booking journey that converts. #HotelMarketing #BookingConversion
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Ever wondered how GuestChat can transform your hotel service? Hear it straight from one of our satisfied clients. Watch now! 📹✨ #GuestChat #HospitalityTech #ClientSuccess
Boost direct bookings with GuestChat GPT
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Elevate Guest Satisfaction with Strategic Hotel Amenities: A Three-Step Guide ✨ Transform your hotel's guest experience from good to unforgettable by focusing on personalized, thoughtful amenities. From understanding the unique preferences of your guests to incorporating local culture and staying ahead with innovative offerings, discover how to significantly enhance guest satisfaction. Dive into our latest insights for creating memorable stays that keep guests coming back. #HospitalityExcellence #GuestSatisfaction #HotelAmenities #Hospitality #HotelSupplies #HospitalitySolution ➡️ Swipe left to explore our top tips for each step.
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Story time. I called a hotel directly last week… Don’t worry eveyone, I always book on HE but I was curious about the experience our customers (who don’t know about us yet) have to go through. Then, I went on Hotel Engine, saved $60 per night on the booking, earned $25 in HE points and it took 90 seconds. 💥 Moral of the story. If you don’t like wasting time or money on hotels (like me) let me know and we can get your business set up on Hotel Engine! #travelsavings #corporatetravel #timemanagement
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Imagine a stay where guests can choose from a variety of personalized options: ✅ Early check-in after a long flight ✅ Selecting a room with the dreamiest view ✅ Indulging in a relaxing spa treatment to unwind ✅ Snagging a last-minute opening on a local food tour ✅ Late check-out for a leisurely morning before traveling back home This isn't just a dream — it's a reality in today’s hospitality landscape. At Plusgrade, we’re transforming how guests experience hotels, one personalized stay at a time. And the best part? Hotels are seeing their revenue soar. Let’s discuss how we can exceed your guest expectations while boosting your bottom line: https://lnkd.in/dNiVKDx9
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Struggling to get your hotel noticed on booking platforms? And Low bookings are keeping you up at night? Don’t worry! Here’s the guide to improve your hotel ranking on OTAs and generate more bookings from there. Just click the link below and download your copy now! Download Premium Guide at NO Cost 👉👉👉 https://lnkd.in/gbWnGJFg #hotelmarketing #hotelindustry #travelindustry #hotelbooking #hotelbookingsystem
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