Spotnana reposted this
Steve Singh at Phocuswright, “There is an opportunity to cut the cost structure in half,” using AI and other tools for TMCs and other travel businesses.
Spotnana reposted this
Steve Singh at Phocuswright, “There is an opportunity to cut the cost structure in half,” using AI and other tools for TMCs and other travel businesses.
Founder, Zenmer | GenAI in business travel | Bootstrapped 2 profitable startups in past
4d100%, but the travel sellers who act the fastest towards AI adoption have the opportunity to double their CX, revenues, and loyalty. Otherwise it'll just be the bottom line reduced (as it's easier) and the top line opportunity being lost.