💜 Srivaradha Vanamamalai’s Post

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Helping Men make 1-2L pm through a sales job

I studied in Sastra University when my parents lived in Chennai. Later on, my parents moved to Thanjavur after I moved to Chennai for work Legend has it they were trying to run away from me (story for another time 😂) What this means is, I have been travelling between Chennai / Thanjavur / Trichy circles for ~9 yrs Now, one of the restaurants Giridhar and Akshay introduced me to was Kurunji Hotel right next to the bus stop It was convinient because we could catch the bus right before / after, and could beat the heat quick if it was hot Their specialty was their podi rice which I’ve loved for a long time now Of course they had a great product, but their service was even more excellent and one of the core reasons was Rengarajan. He’s an old stout guy with a great smile (look at him :)) Every time I came, he took great care of me. How? ✅ Consistently asked me to try new chutneys (feature adoption) ✅ Never let my plate empty. Kept filling it up (felt like he was my grandma) ✅ Suggested dishes that went well with my current choice (upselling) ✅ Always sported a beautiful smile (made me want to talk to him) Today, I told him how good he is and immediately he gave me a special Sambhar, Chutney, and Podi that was out of my order ————————————————————— There’s an important sales lesson to learn from people like Rengarajan: Customer Service is the best form of Selling 💯 The way you treat your customer through your ToFu can give you some unfair advantages: ✅ Your website experience ✅ Free resources ✅ Free trials ✅ How easy is it to get a human on the call? ✅ Demo Request Emails ✅ Discovery Calls ✅ Generic YT Demos ✅ Understanding their pain through these touches ✅ Followup emails ✅ Your understanding if they ghost you ✅ Your compassion if they chose a competition ✅ Your respect for their decisions (shows your maturity) These things matter a lot more than you might think Because customers are watching you every minute, making judgments if you can be trusted Every time you make them feel big Every time you make them feel stupid Every time you make them feel small They’re watching, feeling, and remembering If you truly want to learn sales in depth, you need learn from the good B2C Sales reps. They have it brutal and if they’re good, odds are you can learn a thing or two from them

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Dhanushya Sree

Building Neurostellar | Wearables | Health-tech | Business World 30U30 | Co-Founder, NeuroTechX India| Ex Nestle

7mo

Oh I didn’t realize it’s almost 9 years since we started college. Also Kurunji hotel chutneys are bliss🥹🥹

Keerthana Sundararaj

Building Customer Ops @SeeMeHired

7mo

I remember him and he's too kind <3 Always gives me the garlic podi that I dearly miss ❤️

Diwakar Lakshman

Senior Executive - Customer Support

7mo

Thanks for making people to know about it. Will give it a try while crossing around trichy.

Anirudh Raajan.V

Senior Account Executive at Squadcast | 0-1| 1-10 | Product advocacy

7mo

Can't agree more! Kurinji & Renga Anna - the best 🩷

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Rahul Singh Bhadouria

Director - Policy & Planning

7mo

Congrats!

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