Stellamar - Recruitment & HR reposted this
The What If Challenge: A Thought Experiment for Hospitality Leaders Imagine this: It’s 2025. A luxury hotel or cruise line has implemented a completely AI-driven management team. From guest services to culinary operations, every decision is calculated by algorithms designed for ultimate efficiency and personalization. Here’s the kicker: It’s a smashing success. Guest satisfaction scores are off the charts, profits have doubled, and reviews say, “It’s like they read my mind.” But… something’s missing... Is it the human touch? The artistry? The "je ne sais quoi" that only passionate, experienced leaders bring? Now, I want to hear from you: Would you stay at this property? Why or why not? How do you see AI transforming (or complementing) the future of leadership in luxury hospitality? What skills or qualities will keep human leaders indispensable? Let’s explore this together in the comments. As someone immersed in this dynamic world of talent, I’m fascinated by the delicate balance between innovation and the timeless essence of luxury service. Stellamar - Recruitment & HR #HospitalityLeadership #LuxuryTravel #AIInnovation #TalentDevelopment
