Susan L. Stewart, MA, CM, Author, OLY’s Post

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Guidelines for Interacting with Individuals who are Deaf or Hard of Hearing: - Be attentive to how the individual communicates and offer alternative methods if needed. - Avoid covering your face or talking with food in your mouth when communicating with someone who reads lips. - Maintain eye contact and address the person who is deaf when using a sign-language interpreter. - Speak clearly in a well-lit, quiet environment and rephrase if not understood. - Allow for lip-reading during group conversations and meetings. - Gain the individual's attention before speaking through gestures or tapping. - Discuss preferred communication methods for training or work situations and provide necessary accommodations. - Include individuals who are deaf or hard of hearing in social events and provide interpreter services when appropriate.

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