Symplicity Designs’ Post

Ever heard the saying, “Staff to the valley, subcontract to the cliffs”? It is staffing strategy for optimizing your gross margin and keeping your clients happy. For your professional service business, maintain staffing levels for your typical workload (the valley) and use subcontractors to handle peak demands (the cliffs). You need a reliable backup to handle peak demand without compromising service quality. This can look like subcontractors that are ready to step in or reliable overtime options. On the other end, you don’t want to end up with too many full time employees on your payroll when the workload drops back down. Aim for a 30-40% surge capacity. This keeps your core team focused and ensures you can scale efficiently when needed. Plan smart, execute flawlessly, and keep your customers happy. #Staffingstrategy #Businessperformance #Improveprofits

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