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Watch our on-demand webinar to learn how to drive positive customer acquisitions while reducing abandonment and increasing loyalty. http://transu.co/6006wcWu8 #CustumerOnboarding #CustomerExperiences

National Storage Affiliates (NSA) revolutionized their storage facility operations and customer engagement with innovative solutions. Key Highlights: 📦 NSA leveraged Birdeye to amplify their online visibility, leading to a 40% increase in website traffic. 📦 By streamlining review management, NSA saw a 35% rise in positive customer reviews, enhancing their reputation and trustworthiness. 📦 With Birdeye’s automated communication solutions, NSA experienced a 50% increase in customer interaction and satisfaction. 📦 The implementation of Birdeye's analytics provided NSA with actionable insights, enabling data-driven decisions that improved overall operational efficiency. Their success is a testament to the power of modern digital tools in transforming traditional industries. Dive into the full story below 👇

Now Available - M&A In Distribution: A Playbook for Optimizing Digital Commerce The distribution industry is changing fast, with M&A activity booming—over 400 deals in 2023 alone, up 53% from last year. Yet, up to 90% of acquisitions may stumble due to misvaluation and integration hurdles. To help distributors navigate the complex waters of M&A, Kibo and Smith are bringing you an essential playbook covering everything from technology integration to driving operational efficiency. Download Now: https://hubs.la/Q02X-nqq0 #Distribution #B2B #DigitalCommerce #MandA

Are your customer acquisitions ignoring valuable partners and leaving data on the table? For manufacturers with well-established channels, acquiring new customers may frustrate current partners who play a key role in growing your business. But instead of letting them slip through the cracks, you can tap into the power of incentives with MDF and rebate programs to capture their loyalty. If you're ready to make the most of your partner initiatives, our blog explains more: https://okt.to/38w9cu #360insights #ChannelIncentives #MDF #ChannelRebates

To have a view on what serial acquirers are worth building and how, it's worth first understanding what types there are. TLDR: there are Rollups, Platforms, and HoldCos. There are also three emerging subtypes of serial acquirers: - Rollups automating service industries with GenAI - Vertical software platforms - Holdcos facilitating management buyouts If this piques your curiosity, you can read more in the below piece https://lnkd.in/ejiPnJbD

So is this good news? On the one hand, scale gives a greater opportunity for consolidation, collaboration, and both cost effectiveness and benefit to the environment through efficiency.... BUT... Do logistics providers really manage to integrate flows that well?, or is it all about contract accumulation for "logo credentials", whilst the underlying opportunity is still ignored? When making a major integration of this nature it's entirely possible that the timeline to integrate systems can become extended, and the true benefits to reduce empty / partial running aren't eradicated from the network in the short term... If the data and systems are really integrated to their full potential I imagine this can provide a significant benefit to clients of both GXO Logistics, Inc. and Wincanton, and to generate more margin to both operators...but time will only tell if that is really achieved. Surely it all just reminds of of how a truly collaborative network of shipment data would have the potential to bring so much more benefit to organisations and the environment #logistics #logisticsplanning #logisticsoptimisation #supplychain #supplychainmanagement #collaboration #netzero #managementconsulting https://lnkd.in/d4wpEqfa

Are you curious about the latest trends of the Call Center industry? 📞 Our latest newsletter is packed with essential updates, trend analysis, and future projections that will help you navigate this dynamic sector. 📈 Discover the performance trends of the first half of 2024. 🤝 Get the scoop on the latest mergers and acquisitions. 🔮 Explore future projections to stay one step ahead. Don't miss out on this valuable resource! Click the link below to access the full newsletter and stay informed. #CallCenter #CustomerService #BusinessTrends #IndustryInsights #Newsletter #AccessInvesta

🔧 Is your business struggling with purchase order approvals? Implementing a structured, automated process could be the game-changer you need. From controlling spending to preventing contract disputes, discover how a formal PO workflow can transform your operations. Say goodbye to bottlenecks and hello to efficiency! 🚀 #REVREX #knowyourscore

How can you minimize customer churn when acquiring a customer? When one company buys another, customer churn can be a significant challenge. Maintaining customer loyalty and satisfaction through the transition is crucial. Here are some effective strategies to reduce churn and ensure a smooth integration: 1. **Transparent Communication:** Keep customers informed about the acquisition and what it means for them. Transparency builds trust. Share the benefits they will experience and address any concerns promptly. 2. **Retention Incentives:** Offer exclusive deals, discounts, or loyalty rewards to reassure customers and demonstrate your appreciation for their continued business. 3. **Leverage Combined Strengths:** Highlight the strengths and benefits of the merger. Whether it's improved products, better services, or enhanced customer support, communicate these advantages clearly. 4. **Personal Touch:** Reach out to key customers personally to discuss the transition and reassure them of your commitment to their satisfaction. Personalized attention can significantly reduce churn. 5. **Minimize confusion:** Maintain consistency in branding and messaging to avoid confusion. A unified brand identity helps customers feel more secure during the transition. By focusing on these strategies, companies can minimize customer churn and foster loyalty during the acquisition process. Remember, the goal is to make the transition as smooth and beneficial as possible for your customers. #mergers #acquisitions #mergersandacquisitions #agencygrowth

Feature #7. Keeping up with the latest trends in hospitality business management is key to staying ahead in today's fast-paced industry. The Zero Payments Portal is a game-changer, providing invaluable insights into revenue, cost of acquisitions, and EFTPOS transactions. Come tax time, this tool streamlines the process for seamless financial reporting. #ZeroPayments #hospitality #businessmanagement #financialreporting #Portal #taxtimehack