David Taliancich’s Post

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Vice President, Solution Sales at NICE

When it comes to chatbots, do you prefer interacting using voice or text? CXone SmartAssist increases customer satisfaction by offering both mediums. Our chatbot can also determine customer sentiment, jump from topic to topic on the fly and react properly when interrupted. Find out more in Forbes “10 AI Tools For Your Business In 2024” >> https://okt.to/KiBnp5 #ArtificialIntelligence #CustomerExperience #Chatbots

10 AI Tools For Your Business In 2024

10 AI Tools For Your Business In 2024

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