Tanya Thorson’s Post

View profile for Tanya Thorson, graphic

Strategic Marketing Leader Bridging B2B | B2C with Business-to-Anyone™ Strategies. Expertise in Growth Strategy, P&L Management, Product Innovation, Personalization, & Omnichannel to Deliver Measurable Re$ult$

𝐁𝐥𝐚𝐜𝐤 𝐅𝐫𝐢𝐝𝐚𝐲 2024: 𝐖𝐢𝐧𝐧𝐞𝐫𝐬, 𝐋𝐨𝐬𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐋𝐞𝐬𝐬𝐨𝐧𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 This year, Black Friday highlighted how consumer habits and retail strategies are evolving: 🏆 𝘞𝘪𝘯𝘯𝘦𝘳𝘴: ◾ 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞: Online sales hit a record $10.8 billion, with mobile shopping leading at 79.3%. ◾ 𝐀𝐈: Generative AI and chatbots drove $14B in sales, boosting conversions by 9%. ◾ 𝐓𝐨𝐲𝐬: Online toy sales surged 622%, proving the category's resilience. ◾ 𝐁𝐍𝐏𝐋: Flexible payment options increased online spend by 8.8%. 📉 𝘊𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴: ◽ 𝐈𝐧-𝐬𝐭𝐨𝐫𝐞 𝐭𝐫𝐚𝐟𝐟𝐢𝐜 𝐟𝐞𝐥𝐥 3.2%, with e-commerce carts far outpacing brick-and-mortar. ◽ 𝐄𝐜𝐨𝐧𝐨𝐦𝐢𝐜 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞𝐬 kept consumers cautious, forcing steep discounts that squeezed margins. ◽ 𝐍𝐨𝐫𝐝𝐬𝐭𝐫𝐨𝐦’𝐬 𝐦𝐨𝐦𝐞𝐧𝐭𝐮𝐦 𝐬𝐥𝐨𝐰𝐞𝐝, reflecting broader challenges in physical retail. 𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲: 𝘛𝘩𝘦 𝘴𝘩𝘪𝘧𝘵 𝘵𝘰 𝐝𝐢𝐠𝐢𝐭𝐚𝐥-𝐟𝐢𝐫𝐬𝐭, 𝐯𝐚𝐥𝐮𝐞-𝐝𝐫𝐢𝐯𝐞𝐧 𝐬𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐢𝐬 𝐡𝐞𝐫𝐞 𝐭𝐨 𝐬𝐭𝐚𝐲. 𝘙𝘦𝘵𝘢𝘪𝘭𝘦𝘳𝘴 𝘮𝘶𝘴𝘵 𝘢𝘥𝘢𝘱𝘵 𝘸𝘪𝘵𝘩 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝, 𝐨𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐚𝐧𝐝 𝐥𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐭𝐞𝐜𝐡 𝐥𝐢𝐤𝐞 𝐀𝐈 𝐭𝐨 𝐬𝐭𝐚𝐲 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞. ❓ 𝐇𝐨𝐰 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐛𝐫𝐚𝐧𝐝 𝐩𝐫𝐞𝐩𝐚𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞𝐬𝐞 𝐬𝐡𝐢𝐟𝐭𝐬? ➡️ Read full article here: https://lnkd.in/gAGFi4Sm

Winners and losers of Black Friday 2024

Winners and losers of Black Friday 2024

retaildive.com

To view or add a comment, sign in

Explore topics